About The Position

U-Haul is seeking an Assistant Manager to work as part of an on-site management team overseeing the daily operations of a U-Haul storage center in Houston, Texas. The Assistant Manager will work alongside a General Manager to lead the team, support business performance, develop team members, provide exceptional customer service, and ensure efficient center operations. The selected management team will reside in company-provided housing located at the center. The role requires management experience in retail or another service industry, including responsibility for financial results and customer satisfaction. Applicants must be legally authorized to work in the United States without employer sponsorship. The position includes working weekends and holidays and involves moderate workplace risks and physical activity, including moving at least 50 pounds with or without assistance. U-Haul offers benefits including medical, prescription, dental and vision coverage; paid time off; retirement plans; training and development; and other employee programs. The posting also describes paid working interviews and hiring and certification bonuses.

Requirements

  • 1–3 years of management experience in retail or another service industry, with responsibility for financial results and customer satisfaction.
  • Computer expertise.
  • Organizational expertise.
  • Management proficiency in high-volume retail with profit and loss (P&L) accountability.
  • Valid driver’s license and the ability to maintain a good driving record.
  • High school diploma or equivalent.
  • Able to work weekends and holidays.
  • Must be legally authorized to work in the United States and must not require employer sponsorship.

Responsibilities

  • Perform profit/loss analyses.
  • Hire and mentor new team members.
  • Track and itemize inventory.
  • Manage the fleet to deliver clean and well-maintained equipment.
  • Manage the personnel budget.
  • Ensure that customers receive the highest quality of care.
  • Keep track of fuel receipts and petty cash.
  • Clean and monitor premises, and maintain a secure environment.
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Benefits

  • Full Medical Coverage
  • Prescription plans
  • Dental & Vision Plans
  • Registered Dietitian Program
  • Gym Reimbursement Program
  • Weight Watchers
  • Virtual Doctors’ Visits
  • Career stability
  • Opportunities for advancement
  • Valuable on-the-job training
  • Tuition reimbursement program
  • Free online courses for personal and professional development at U-Haul University®
  • Business travel insurance
  • You Matter Employee Assistance Program
  • Paid holidays, vacation, and sick days
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) Savings Plan
  • Life insurance
  • Critical Illness/Group Accident
  • 24-hour physician available for kids
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Mindset App Program
  • Discounts on cell phone plans, hotels, and more
  • LifeLock Identity Theft
  • Savvy consumer wellness programs - from health care tips to financial wellness
  • Dave Ramsey’s SmartDollar Program
  • U-Haul Federal Credit Union
  • On-site housing
  • $100 hiring bonus
  • $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores
  • Paid working interviews
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