Assistant Manager-Worcester, MA

Hang 10 Car Wash•Worcester, MA
•$22 - $23

About The Position

The Car Wash Assistant Manager oversees day-to-day operations under the manager. This full-time, hourly position performs light administrative duties, manages labor and talent during the shift, and meets customer service needs. The Assistant Manager ensures that quality standards and business policies are met and exceeded. The role is based in Worcester, Massachusetts, and involves supporting a team in a rewarding, high-energy environment.

Requirements

  • Previous leadership experience is required.
  • Car wash experience is required.
  • Ability to lead a team of 8–15 staff members to success.
  • Attention to detail.
  • Time management skills.
  • High level of organization.
  • Ability to motivate staff.
  • Problem-solving skills.

Nice To Haves

  • Car wash equipment experience is preferred.

Responsibilities

  • Maintain high standards for customer service, profitability, and car wash quality.
  • Address customer service concerns.
  • Promote a high-energy workplace environment.
  • Ensure car wash equipment is performing correctly and efficiently.
  • Perform preventative maintenance on car wash equipment when applicable.
  • Drive membership sales to promote business growth.
  • Ensure the site is safe, clean, and welcoming to customers.
  • Manage labor and talent during the shift.
  • Perform light administrative duties.
  • Lead a team of 8–15 staff members.

Benefits

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Dental insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
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