Assistant Manager

Sares Regis Corporate Office•Phoenix, AZ

About The Position

SRG Residential is hiring an Assistant Manager for a 200-unit property in Phoenix, Arizona. The Assistant Manager supports the Community Manager in property operations and assumes the Community Manager’s supervisory responsibilities during their absence. The role includes supporting team training and scheduling, managing rent collection and financial processes, reviewing resident files and reports, and helping resolve resident and prospective resident concerns. The position requires the ability to work weekends and overtime as needed. Employment is contingent on successfully completing a background screen and drug test.

Requirements

  • At least 3 years of related property management experience.
  • Ability to pass a fair housing exam.
  • Effective written and verbal communication skills.
  • Ability to calculate discounts, interest, commissions, proportions, and percentages, and apply basic math concepts.
  • Ability to work independently without direct supervision.
  • Knowledge of property-level operations software, Outlook, Internet software, Excel, and Word.
  • Current driver’s license and auto insurance.
  • Ability to work weekends and overtime as required.

Responsibilities

  • Assume the Community Manager’s supervisory responsibilities in their absence.
  • Assist with training and developing the team and with scheduling employee work times.
  • Review daily rent recommendations and identify opportunities to maximize income.
  • Collect current and delinquent rent in accordance with company and property policy.
  • Implement timely legal action, including court appearances.
  • Post invoices, use purchase orders, code invoices with correct General Ledger coding, and submit security deposit reconciliations on time.
  • Review move-in and move-out files for thorough and accurate completion and verify information is entered into the property software system accurately and on time.
  • Complete or verify accurate and timely weekly reports.
  • Review monthly financial reports with the property manager and assist with variance reports.
  • Assist the Community Manager in resolving resident and prospective resident conflicts.
  • Read, follow, and implement company and employee handbooks, property policy manuals, and other governing documents.

Benefits

  • 401(k) match
  • Rental incentive and renewal compensation
  • Bonuses
  • Rental discounts, depending on location
  • Medical, dental, vision, and other voluntary benefits for eligible regular full-time employees working 30–40 hours per week
  • Vacation accrual for eligible regular full-time employees working 30–40 hours per week
  • Sick time accrual in accordance with law
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