Full Time Assistant Manager - Build-A-Bear ADVENTURE

Build-A-Bear Workshop • Chesterfield, MO

5d

About The Position

As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent Guest service, efficient staff management, and effective execution of sales and marketing strategies. This role is vital in driving the store's success while maintaining a positive experience for Guests and associates.

Performance is measured by the ability to achieve annual store objectives and corporate goals, including decision-making and execution, meeting financial objectives, creating an Experience First culture, supervising and developing associates, executing operational standards, fostering team collaboration and communication, and stakeholder feedback.

This description is not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as appropriate. It does not represent an expressed or implied contract of employment or alter at-will employment. Build-A-Bear, Inc. reserves the right to change the job description and/or assign appropriate tasks.

Requirements

• At least 2 years of store management experience, with a proven successful history in a customer-centric business, preferably specialty retail.
• High school diploma.
• Basic understanding of common store technology solutions, including POS, scheduling, HRIS, and time-and-attendance systems.
• Ability to work a typical retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for at least eight hours a day.
• Ability to lift more than 25 pounds.
• Thrives in a high-engagement Guest experience environment; balances creativity and fun with accountability and dependability; connects with and inspires others; exercises sound judgment; shows initiative and self-direction; unites teams; remains calm under pressure in a changing environment; leads with a confident, engaging style; and maintains a positive outlook.

Nice To Haves

• 2–4 years of store management experience, with a proven successful history in a customer-centric business, preferably specialty retail.
• Associate's degree or higher in business, management, or a related field.

Responsibilities

• Assist the Chief Workshop Manager in assigning daily work, directing associates, managing break schedules, completing tasks and priorities, and serving as a role model leader.
• Assist the Chief Workshop Manager with hiring and promotion decisions by providing feedback and recommendations on applicant selection and staff advancement.
• Lead the team during scheduled shifts and enforce and follow Build-A-Bear Workshop policies, procedures, and standards; promptly communicate possible violations and recommend or assist with corrective actions.
• Drive sales as Floor Leader by coaching Bear Builders, creating an Experience First Guest experience, zoning associates, forecasting and adjusting sales based on business trends, and motivating the team to meet or exceed targets.
• Ensure merchandising displays and layouts comply with brand standards and create an inviting, cohesive store environment.
• Use independent judgment to maintain operational efficiency and safety, follow store safety policies and procedures, and resolve Guest issues.
• Oversee inventory processes, including receiving, stocking, and inventory counts.
• Assist in building and developing a high-performing team that consistently delivers an exceptional Guest experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED