Assistant Manager

Arby's (AES Restaurants)•Martin, TN

About The Position

The Restaurant Assistant Manager assists in guiding the team to create a positive guest experience. The role sets the tone for the team when in charge and upholds standards for quality, safety, and cleanliness. The Assistant Manager works with the General Manager to achieve strong performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The role also involves using restaurant systems and tools, including the Systems Board and RTI Task Lists, and following government regulations, employment law, food safety requirements, operations policies, and accounting controls. AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. Its stated values emphasize the belief that attitude contributes to success. AES describes itself as a goal-oriented company where employees can develop their skills.

Requirements

  • Must have a reliable vehicle and a valid driver’s license.
  • Must be ServSafe certified or capable of obtaining certification.
  • Ability to work in warm and cold temperatures.
  • Ability to stand for 8–10 hours.
  • Ability to lift up to 50 lbs.
  • Ability to climb ladders for general maintenance.
  • Ability to bend, squat, twist, pull, and reach.
  • Ability to communicate respectfully and treat others with respect.
  • Coaching and developing others.
  • Emotional resilience and patience.
  • Leadership skills.
  • Ability to work in a fast-paced environment and think on your feet.
  • Integrity and commitment to high standards of customer satisfaction.
  • P&L management, operations management, and restaurant management skills.
  • Ability to manage food and labor costs.

Responsibilities

  • Ensure the team provides outstanding service and satisfies guests.
  • Hire, train, and coach team members.
  • Use AES systems to run the restaurant effectively each shift and every day.
  • Implement restaurant controls, especially cash and inventory controls.
  • Set and meet restaurant goals for service, operations, and financial results.
  • Work with the General Manager to achieve performance goals in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
  • Follow government regulations, employment law, food safety requirements, and operations policies, and implement accounting controls.
  • Maintain standards of quality, safety, and cleanliness.

Benefits

  • Competitive bonus program.
  • Full-time shifts.
  • Health insurance.
  • PTO.
  • Employee rewards and recognition program.
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