Assistant Manager

AES Restaurant Group•Portsmouth, OH

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s, is hiring a Restaurant Assistant Manager to help lead restaurant teams and create a positive guest experience. The Assistant Manager sets the tone for the team when in charge and upholds standards for quality, safety, and cleanliness. They work with the General Manager to achieve strong operational and financial results, including guest satisfaction, customer service, speed of service, quality control, and workplace safety. The role involves using AES systems and tools, including the Systems Board and RTI Task Lists, and following government regulations, employment law, food-safety requirements, operating policies, and accounting controls. AES describes itself as goal-oriented and offers opportunities to develop skills.

Requirements

  • Have a reliable vehicle and a valid driver’s license.
  • Be ServSafe certified or capable of obtaining certification.
  • Be able to work in warm and cold temperatures.
  • Be able to stand for 8–10 hours.
  • Be able to lift up to 50 pounds.
  • Be able to climb ladders for general maintenance.
  • Be able to bend, squat, twist, pull, and reach.
  • Communicate with and treat others respectfully.
  • Demonstrate coaching and developing others, emotional resilience, patience, leadership, and the ability to work in a fast-paced environment and think on one’s feet.
  • Maintain high standards of integrity and customer satisfaction.
  • Demonstrate P&L management, operations management, restaurant management, and food-cost and labor-cost management skills.

Responsibilities

  • Ensure the team provides outstanding service and satisfies guests.
  • Hire, train, and coach team members.
  • Use AES systems to run the restaurant effectively each shift and every day.
  • Implement restaurant controls, particularly cash and inventory controls.
  • Set and meet restaurant goals for service, operations, and financial results.
  • Work with the General Manager to achieve high performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Use systems and tools, including the Systems Board and RTI Task Lists.
  • Follow government regulations, employment law, food-safety requirements, and operations policies.
  • Implement accounting controls.

Benefits

  • Competitive bonus program
  • Health insurance
  • Paid time off (PTO)
  • Employee rewards and recognition program
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