Assistant Manager(08321) - 24853 Alessandro Blvd
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew, following all policies and procedures, and ensuring the team does the same. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, and supporting profitability and customer service. This is a hands-on store role. Team members operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility. On-the-job orientation and training are provided. The job description also includes delivery duties: delivering products by car to customers, distributing flyers and door hangers, and navigating the designated delivery area. The position involves working around varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional stair or ladder use, and frequent bending, reaching, and hand use. Delivery work may involve adverse weather, driving, walking, and climbing stairs.
Requirements
- Ability to exercise judgment, perform math, and multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
- Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- For delivery duties: valid driver's license with a safe driving record meeting company standards.
- For delivery duties: access to an insured vehicle that can be used for delivery.
- For delivery duties: navigational skills to read a map and locate addresses within the designated delivery area.
- Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
- Ability to perform the described physical tasks, including lifting deliveries weighing up to 50 pounds, carrying items, standing, walking, bending, reaching, and occasional stair or ladder use.
Responsibilities
- Oversee everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure all policies and procedures are followed.
- Handle staffing, paperwork, food management, and work scheduling.
- Maintain store image, cleanliness, and adherence to standards.
- Provide great customer service and support marketing and store profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- Deliver products by car to customers and distribute flyers and door hangers.
- Navigate the delivery area and customer locations, including adverse terrain and multi-story buildings.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
