Assistant Manager

Pizza Hut • Hickory, NC

7d

About The Position

The Pizza Hut Assistant Restaurant General Manager (ARGM) reports to the Restaurant General Manager. The role directs shift leaders, trainers, and team members to improve systems and support smooth restaurant operations. It also develops coaching skills to help drive the store’s culture and daily operations.

The Assistant Manager supports the Restaurant General Manager in staffing, training, inventory, forecasting, scheduling, career development, performance management, and execution of company and Pizza Hut initiatives. The position helps ensure excellent customer service, a positive employee experience, safe and compliant operations, and adherence to Pizza Hut brand standards and processes.

Requirements

• ServSafe certified.
• Proficient in Microsoft Office.
• Reliable transportation.
• Ability to communicate and give feedback in a positive manner.
• National Sex Offender Registry check.
• Motor Vehicle Record check.
• MSM Courses 7–9.

Nice To Haves

• Valid driver's license preferred.

Responsibilities

• Assist the Restaurant General Manager with hiring and training, and build a bench of key-holding managers and team members.
• Promote a positive restaurant culture and employee experience.
• Maintain excellent customer service standards and follow Pizza Hut service principles.
• Assist with oversight and execution of store inventory, forecasting, and scheduling processes.
• Ensure team members have the tools and knowledge needed to succeed.
• Develop a store team that achieves high customer satisfaction results.
• Ensure restaurant shifts meet or exceed Tasty Hut, LLC and Pizza Hut brand standards and processes, including food, restaurant, and driver safety; CHAMPS; FSSC; and CORE.
• Assist with career development and performance management for the restaurant team, including MSM.
• Use Pizza Hut-provided tools, including Hutlink, Learning Zone, and Pizzapedia.
• Execute Pizza Hut-provided training materials and courses, and follow up with team members on execution.
• Comply with applicable laws and regulations and help ensure a safe work environment.
• Maintain a clean, organized restaurant that meets health and safety regulations.
• Act as a steward of the Pizza Hut brand.
• Assist the Restaurant General Manager with the restaurant calendar.
• Communicate and execute company initiatives by managing restaurant team performance.
• Manage and adhere to the employee handbook and company policies.
• Maintain a professional image and ethical conduct as a representative of Tasty Hut, LLC.
• Exhibit Tasty Hut, LLC core values and work to fulfill its mission and vision.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed