Domino's Assistant Manager - Collierville, TN

Domino's Franchise•Collierville, TN

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. They set an example for the crew, follow all policies and procedures, and expect the same from team members. The role also involves staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, and profitability. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The description also includes delivery-related duties and requirements, including delivering products and promotional materials using a car, a valid driver's license with a safe driving record, and access to an insured vehicle. The work may involve standing and walking for extended periods, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, bending, reaching, crouching, climbing stairs or ladders, and working in varying temperatures and weather conditions. Team members may be exposed to food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Advancement opportunities may include General Manager, franchisee, or Manager Corporate Operations.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone skills to take and process orders.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including lifting supplies up to 50 pounds and navigating stairs or other delivery locations.
  • Transportation to and from work.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow company policies and procedures while expecting the same of team members.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image and adherence to standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Support store cleanliness, marketing, and profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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