Assistant Manager

Goodwill Industries of San Diego County•San Diego, CA

About The Position

The Assistant Manager assists the Manager with daily store operations, including opening and closing, overseeing production and retail operations, and training, coaching, and providing performance feedback to staff. The role may assume responsibility for daily operations in the Store Manager’s absence, including revenue and production goals, employee relations, wage and hour compliance, and administrative duties. The position may require moving between locations within a 25-mile radius of San Diego County. At the North Country Clearance Center, the Assistant Manager oversees the Clearance Center Staff and NC Fixed Crew.

Requirements

High school diploma or GED.
One to two years of related experience.
Basic computer skills, including email, internet use, Microsoft Word, and Excel.
Valid California Driver’s License and a driving record acceptable under Goodwill’s insurance requirements.
Ability to operate an electronic cash register.
Ability to perform simple arithmetic, including addition, subtraction, fractions, and percentages.
Ability to calculate figures and amounts related to cash handling, such as change and discounts.
Ability to read and understand sales reports.

Nice To Haves

Forklift certification and pallet jack operation are required for the After Market and NC Clearance Center roles.

Responsibilities

Assist the Store Manager and/or Operations Manager with daily department operations and help ensure store revenue and goals are met.
Ensure excellent customer service for customers and donors.
Provide products that meet company pricing and quality standards.
Assist with daily decision-making, scheduling, store planning, and timely and accurate completion of reports.
Maintain a safe, clean, organized, and well-merchandised store.
Assume daily responsibilities in the Manager’s absence.
Help resolve employment relationship issues in accordance with organizational best practices, culture, core values, laws, and regulations.
Provide leadership, guidance, training, and professional development in a positive work environment to motivate staff, increase productivity, and achieve departmental goals.
Collaborate with the Store Manager on Annual Performance Evaluations, 5-Minute Goal Setting Conversations, P&Ls, and production and revenue budgets.
Implement organizational initiatives, including 4DX methodology and Kaizen continual improvement.
Report department concerns or ongoing issues and provide feedback on their resolution.
Perform other duties as assigned or needed.
At the North Country Clearance Center, oversee the Clearance Center Staff and NC Fixed Crew.