Domino's Assistant Manager - Collierville, TN

Domino's Franchise•Collierville, TN

About The Position

Domino’s is hiring an Assistant Manager to help lead store operations and team members. The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting a strong example, following company policies and procedures, and expecting the same from the crew. The position involves staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. On-the-job orientation and training are provided. The role may offer advancement opportunities, including progression to General Manager and other company or franchise roles. General store-team duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Depending on assigned duties, team members may deliver products and flyers within a designated area. The work involves standing, walking, lifting and carrying supplies, reaching, bending, and occasional climbing, as well as exposure to hot and cold areas, ovens and other equipment, food odors, cornmeal dust, and varying weather conditions.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to meet attendance and punctuality expectations and arrange transportation to and from work.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies, reaching, bending, and occasional climbing.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for team members and ensure company policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image, cleanliness, and operating standards.
  • Provide great customer service.
  • Support marketing and store profitability.
  • Operate store equipment, stock ingredients and supplies, prepare products, and receive and process telephone orders as needed.
  • Take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products and flyers within the designated delivery area when required.
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