Assistant Manager

AES Restaurant Group•Niles, MI

14d

About The Position

The Restaurant Assistant Manager assists in guiding the team to create a positive guest experience. The manager sets the tone for the team while in charge and upholds standards for quality, safety, and cleanliness. Working with the General Manager, the Assistant Manager helps achieve high performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The role uses restaurant systems and tools, including the Systems Board and RTI Task Lists, and follows government regulations, employment law, food safety and operations policies, and accounting controls. AES Restaurant Group, LLC is an Arby’s franchisee operating restaurants across 344 locations in 20 states. The company describes itself as goal-oriented and offers opportunities to develop skills.

Requirements

Have a reliable vehicle and valid driver’s license.
Be ServSafe certified or capable of obtaining certification.
Treat and communicate with others respectfully.
Demonstrate coaching and development skills, emotional resilience, patience, and leadership.
Work in a fast-paced environment and think on your feet.
Maintain high standards of integrity and customer satisfaction.
Have skills in P&L management, operations management, restaurant management, and managing food and labor costs.
Be able to work in warm and cold temperatures.
Be able to stand for 8–10 hours.
Be able to lift up to 50 pounds.
Be able to climb ladders for general maintenance.
Be able to bend, squat, twist, pull, and reach.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach team members.
Use AES systems to run the restaurant effectively each shift and day.
Implement restaurant controls, especially cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General Manager to achieve high performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
Follow government regulations, employment law, food safety and operations policies, and accounting controls.