Assistant Manager

AES Restaurant Group • Knoxville, TN

8d

About The Position

The Restaurant Assistant Manager assists in guiding the team to create a positive guest experience. The manager helps set the tone for the team, upholds standards of quality, safety, and cleanliness, and works with the General Manager to achieve strong restaurant performance. This includes managing operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.

The role uses AES systems and tools, including the Systems Board and RTI Task Lists, and follows government regulations, employment law, food safety requirements, operations policies, and accounting controls. AES describes itself as a goal-oriented company where employees can develop their skills.

Requirements

• Must have a reliable vehicle and a valid driver's license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8–10 hours.
• Ability to lift up to 50 pounds.
• Ability to climb ladders for general maintenance.
• Ability to bend, squat, twist, pull, and reach.
• Ability to communicate respectfully and treat others with respect.
• Ability to coach and develop others.
• Emotional resilience and patience.
• Leadership skills.
• Ability to work in a fast-paced environment and think on your feet.
• High standards of integrity and customer satisfaction.
• P&L management, operations management, restaurant management, and food and labor cost management skills.

Responsibilities

• Ensure the team provides outstanding service and satisfies guests.
• Hire, train, and coach team members.
• Use AES systems to run the restaurant effectively on every shift.
• Implement restaurant controls, especially cash and inventory controls.
• Set and meet restaurant goals for service, operations, and financial results.
• Work with the General Manager to achieve high performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
• Use systems and tools, including the Systems Board and RTI Task Lists.
• Follow government regulations, employment law, food safety requirements, and operations policies.
• Implement accounting controls.

Benefits

• Competitive bonus program.
• Full-time shifts.
• Health insurance.
• Paid time off (PTO).
• Employee rewards and recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed