Assistant Manager(09248) - 1500 West Hebron Parkway

Domino's Franchise•Carrollton, TX

11h

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role requires working to a set or changing schedule, maintaining store standards and a professional image, providing excellent customer service, and meeting attendance and punctuality expectations. The person must be willing and able to work during inclement weather and to open and close the store. General store duties include operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role involves working in a store with varying temperatures and exposure to adverse weather, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical duties include standing, walking, lifting and carrying items weighing up to 50 pounds, pushing trays on dollies, occasional climbing, bending, crouching, reaching, and continuous hand use.

Requirements

Must be at least 18 years of age.
Must be willing and able to work during inclement weather.
Must be willing to open and close the store.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen.
Ability to work alone and with others, perform repetitive tasks, work adequately under stress, and meet strict quality control standards.
Ability to direct activities, satisfy unhappy customers, analyze and compile data, and make judgments and decisions.
Physical ability to stand for most tasks, walk or jog short distances, and lift and carry items weighing up to 50 pounds.
Ability to push trays on a dolly, occasionally navigate stairs or climb a ladder, and perform frequent bending, reaching, and hand tasks.
Eye-hand coordination and motor coordination to make precise movements rapidly and accurately.
Ability to differentiate between hot and cold surfaces and perform tasks requiring near- and mid-range vision and depth perception.

Responsibilities

Manage all activities during the shift.
Control costs, inventory, and cash.
Manage customer relations and provide customer service.
Set an example for the crew and follow all policies and procedures, while ensuring crew members do the same.
Handle staffing and paperwork.
Manage food and maintain store standards and a professional image.
Work to a set or changing schedule; open and close the store.
Meet attendance and punctuality expectations and arrange transportation to and from work.
Maintain store cleanliness, support marketing, and contribute to profitability.
Operate store equipment, stock ingredients, and prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Work effectively with customers and co-workers, including handling unhappy customers and making judgments and decisions.
Perform physical tasks including unloading deliveries, lifting and carrying supplies, moving trays, and stocking shelves.