Assistant Manager(06931) - 175 West SW Parkway

Domino's Franchise•Lewisville, TX

20h

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; staffing; food management; paperwork; customer relations; store cleanliness; marketing; and profitability. The role requires setting an example for the crew, following company policies and procedures, maintaining store standards, and providing great customer service. The manager must be able to work to a set or changing schedule, open and close the store, and work during inclement weather. General store duties include operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The role involves frequent standing, walking, reaching, and hand use, as well as occasional lifting and carrying of items weighing up to 50 pounds. Work takes place in a store environment with exposure to hot and cold temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts, as well as adverse weather during outside tasks.

Requirements

Must be at least 18 years of age.
Must be willing and able to work during inclement weather and to open and close.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers in person and by telephone to process orders.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, and work adequately under stress.
Ability to meet strict quality control standards, satisfy unhappy customers, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and perform the physical duties described, including lifting and carrying items weighing up to 50 pounds.
Ability to work in store conditions involving varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and occasional adverse outdoor weather.

Responsibilities

Oversee all activities and operations during the assigned shift.
Manage cost, inventory, and cash controls.
Handle staffing, paperwork, food management, and store profitability.
Follow company policies and procedures and ensure crew members do the same.
Set an example for the team and maintain store image and standards.
Provide customer service and handle unhappy customers.
Maintain attendance and punctuality, and ensure transportation to and from work.
Keep the store clean and support marketing activities.
Open and close the store.
Operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
Work during inclement weather and to a set or changing schedule.