ASSISTANT MANAGER

la Vie en Rose•ALBANY, NY

7d•$41,000 - $50,000

About The Position

The Assistant Manager helps ensure the store runs smoothly and the team delivers excellent customer service. With support from the manager, the Assistant Manager oversees store goals, corporate standards, team motivation, sales performance, staffing, visual presentation, and administration. When acting as manager, this role coordinates store operations and helps the team meet its objectives.

Requirements

Natural leadership and the ability to motivate a team.
Sociable, with good communication skills and the ability to work well with others.
Proactive and conscientious.
Sets goals and consistently achieves them.
Open to working holidays and longer hours during busy periods, depending on availability.
Interest in clothing that celebrates femininity.

Responsibilities

Optimize store performance and profitability with the management team.
Train team members in customer support, sales techniques, and product features.
Review sales results with the manager and develop solutions to improve them.
Schedule employees according to performance and store traffic while managing payroll cost-effectively.
Communicate sales goals and help the team meet or exceed them.
Welcome customers, answer questions, and explain product quality, materials, and technical features.
Coordinate tasks with the management team and maintain smooth operations when they are absent.
Create a positive work environment, motivate the team, and foster pride and belonging.
Communicate the company’s vision, mission, and brand culture to the team and serve as a role model.
Recruit, prepare, and train employees, and identify candidates for store roles.
Plan and share work schedules and manage absences and lateness.
Participate in performance evaluations for the store team.
Maintain product knowledge and help create attractive displays in accordance with planograms.
Monitor market trends and competitor activity.
Build customer loyalty by presenting the brand image and developing customer relationships.
Help plan incoming orders and set up visual displays.
Maintain the appearance and cleanliness of the store and backstore.
Collaborate with mall administration.
Analyze reports to optimize productivity and sales.
Open and close the store.
Manage controllable store expenses efficiently.
Follow and apply head-office policies and procedures.
Perform other duties as needed to support the team.