Assistant Manager (Monroe)

Domino's Franchise•Monroe, LA

About The Position

The Assistant Manager is responsible for everything that happens during their shift and for the success of the store and its staff. The role includes setting an example, following all company policies and procedures, and expecting the same standards from the crew. Assistant Managers support and develop team members, help drive sales and store profitability, and may progress to General Manager or franchise ownership. The position combines management duties with hands-on restaurant work, including operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning the facility. It requires communication with customers and coworkers, accurate order and cash handling, and the ability to work under pressure while meeting quality and service standards. Work conditions include exposure to variable indoor and outdoor temperatures and weather, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The work is primarily performed standing, with frequent walking, lifting, carrying, pushing, reaching, and hand use; occasional climbing, stooping, bending, and crouching are also required.

Requirements

  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers, including by telephone, to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to distinguish hot and cold surfaces and adequate depth perception and near- and mid-range vision for in-store tasks.
  • Ability to lift and handle deliveries weighing up to 50 pounds.
  • Ability to perform the physical activities described, including standing, walking, carrying, pushing or pulling, reaching, and frequent hand use.

Responsibilities

  • Manage all activities during the assigned shift.
  • Set an example for the crew and ensure all policies and procedures are followed.
  • Manage staffing, paperwork, cost controls, cash control, food management, and inventory.
  • Work to a schedule and maintain the store's image and adherence to standards.
  • Provide great customer service and manage customer relations.
  • Support marketing and store profitability.
  • Operate all equipment.
  • Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and enter orders using a keyboard or touch screen.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Direct activities and work independently or with others while meeting quality-control standards.
  • Unload deliveries and move supplies to storage and shelves.
  • Maintain attendance and punctuality and arrange transportation to and from work.
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