Assistant Manager (Monroe)

Domino's•Monroe, LA

20h

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including store operations, staff performance, cost and inventory controls, cash handling, and customer relations. The role requires setting an example, following all policies and procedures, and expecting the same from the crew. Responsibilities also cover staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, attendance, and profitability. The position offers opportunities to develop toward general management and franchise ownership. The role involves operating store equipment; stocking ingredients; preparing products; processing telephone and in-person orders; taking inventory and completing paperwork; and cleaning equipment and the facility. It requires written and verbal communication, accurate basic math and cash handling, keyboard or touchscreen order entry, and coordination for fast, precise movements. Work takes place in a pizza store and may involve outside tasks in varying weather, temperatures ranging from a walk-in cooler to hot work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The work is largely performed standing and involves walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, repeated bending and reaching, and frequent hand use.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to lift and handle deliveries weighing up to 50 pounds and stock items on shelves up to 72 inches high.
Ability to perform the physical activities described, including standing, walking short distances, carrying, pushing or pulling trays, occasional stair or ladder use, bending, crouching, reaching, and frequent hand use.
Reliable attendance and punctuality, and transportation to and from work.

Responsibilities

Take responsibility for all activities and results during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure all policies and procedures are followed.
Handle staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance, transportation to and from work, cleanliness, marketing, and profitability.
Operate store equipment.
Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers and co-workers in person and by phone.
Take inventory and complete related paperwork.
Clean equipment and the facility approximately daily.
Unload and move product deliveries, including using a hand truck and stocking shelves.
Perform outside tasks such as removing trash, and occasionally change sign prices or perform maintenance tasks.