Assistant Store Manager - West Spring, Monroe, GA

DTLR, Inc.•Monroe, GA

2d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in overseeing the daily operations of a retail store to support sales and profitability through merchandising, expense and inventory management, team training and development, human resources activities, and outstanding customer service. The role is responsible for staff performance and compliance with company policies, operational, safety, and business standards. The position may involve working in multiple stores within the assigned district. The standard work week may not exceed 40 hours, and a flexible schedule is required, including days, nights, weekends, and holidays.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven approach with critical and creative thinking skills; project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Reliable transportation.
Willingness to travel by car, plane, or train.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.

Responsibilities

Help uphold daily store operations and support maximum sales and profitability through merchandising execution, expense and inventory management, staff development, and customer service.
Be responsible for the overall quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager with annual performance evaluations and provide feedback.
Assist with expense management and develop strategies to help stores perform within budget.
Monitor and identify issues involving loss or inventory inconsistencies, helping the store meet shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Ensure customer service standards are upheld and provide a friendly environment for customers.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.
Work in multiple stores within the assigned district as needed.