Assistant Store Manager - West General, Hinesville, GA

DTLR, Inc.•Hinesville, GA

2d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in overseeing daily retail store operations to support maximum sales and profitability. This includes merchandising execution, expense and inventory management, training and developing the store team, human resources management, and delivering outstanding customer service. The role is responsible for the quality and performance of retail staff, compliance with company policies and procedures, operational safety and business standards, and helping the store meet its goals and budget. The position requires a flexible schedule that may include days, nights, weekends, and holidays. The standard work week is not to exceed 40 hours. The Assistant Store Manager may be expected to work in multiple stores within the assigned district and travel by car, plane, or train. The role requires standing for extended periods and lifting, carrying, pushing, or pulling up to 50 pounds.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills, including poise, tact, diplomacy, and the ability to handle sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven, critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, confidentiality, and independent judgment with compassion and diplomacy.
Ability to plan, organize, multitask, and prioritize effectively amid changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Reliable transportation.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.

Responsibilities

Support the Store Manager with daily store operations and help drive sales and profitability through merchandising, expense management, inventory control, team development, and customer service.
Oversee the overall quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager with annual performance evaluations and provide feedback.
Assist with expense management and develop strategies to help the store perform in accordance with its budget.
Help monitor and identify loss or inventory inconsistencies and support achievement of shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide a friendly environment for customers.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.
Work in multiple stores in the assigned district as needed.
Travel by car, plane, or train as required.