Assistant Store Manager - West Ridge, Atlanta, GA

DTLR, Inc.•Atlanta, GA

About The Position

The Assistant Store Manager assists the Store Manager in maintaining daily retail store operations and driving sales and profitability. The role supports merchandising execution, expense and inventory management, team training and development, human resources activities, and excellent customer service. The Assistant Store Manager is responsible for the quality and performance of store staff and helps ensure compliance with company policies, operational requirements, safety standards, and business standards. The position requires a standard work week of no more than 40 hours, with a flexible schedule that may include days, nights, weekends, and holidays. The employee may work across multiple stores in the assigned district and must have reliable transportation and be willing to travel by car, plane, or train. The work may involve extended hours during critical project phases and a fast-paced, dynamic environment.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English for communicating effectively with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Ability to maintain a high degree of professionalism.
Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven, with critical and creative thinking skills.
Project management, time management, analytical, and strong organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Maintain the overall quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager with annual performance evaluations and provide feedback.
Assist with expense management and develop strategies to help stores perform within budget.
Help monitor and identify issues related to store loss or inconsistencies to achieve shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support training employees in suggested selling and merchandising techniques.
Ensure customer service standards are upheld and customers receive outstanding service in a friendly environment.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.