Assistant Manager

Indus Administrative Services LLC • Houston, TX

8d

About The Position

The Assistant Manager supports the Property Manager with day-to-day operations at a multifamily property. The role oversees property financial administration, including collecting delinquency and maintaining current records, and leads maintenance coordination to ensure work orders and apartment make-readies are completed efficiently. The Assistant Manager serves as second-in-command when the Property Manager is absent and contributes to resident service, employee development, and the success of the community.

Requirements

• High school diploma or GED.
• At least two years of related multifamily property management experience.
• Valid state driver’s license.
• Fluency in English and Spanish.
• Effective interpersonal, communication, and customer service skills.
• Technological proficiency and proficiency with Microsoft Office Suite.
• Ability to lead onsite property management employees.
• Knowledge of applicable federal, state, and city regulations, including Fair Housing and health and safety policies and procedures, as well as other aspects of residential and multifamily property management.

Nice To Haves

• Some experience using property management software; proficiency with Entrata is a plus.

Responsibilities

• Serve as second-in-command for the property in the Property Manager’s absence.
• Assist with recruiting, onboarding, training, and developing onsite employees.
• Oversee property accounting functions, including maintaining financial records and resident ledgers.
• Communicate with residents and collect delinquency in a timely manner through notices, lockouts, and evictions as required.
• Conduct financial move-outs by walking apartments and ensuring deposits are processed effectively.
• Process deposit and refund requests in collaboration with the corporate office.
• Respond to inquiries from prospective and current residents about property services, accounts, and related matters.
• Lead the make-ready process and inspect units to help ensure timely turnover.
• Manage the maintenance department and coordinate work-order requests with appropriate staff or vendors.
• Monitor property rehabilitation projects and help ensure their timely execution.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED