Assistant Manager

AABR INC•New York, NY

7d•$25 - $25•Onsite

About The Position

The Assistant Residential Manager works in collaboration with and under the supervision of the Residential Manager to ensure the residence’s day-to-day operations, quality, and appearance comply with AABR policies and regulatory standards. The role promotes a person-centered home environment and requires analytical, organizational, advocacy, communication, leadership, interpersonal, and problem-solving abilities. The Assistant Manager oversees staff and schedules, supports staff training and development, helps create a positive and collaborative workplace, and works with the Residence Manager to deliver quality programs that promote the independence, health, and safety of the people living in the residence. The role also supports regulatory compliance, recordkeeping, administrative responsibilities, communication with families and advocates, and direct care duties as needed.

Requirements

High school diploma or equivalent.
Ability to work as part of an Interdisciplinary Team.
Ability to work a flexible full-time schedule, including evenings and weekends as needed by the facility and in response to emergencies.
Proficiency in Microsoft Office, including Word, Outlook, and Excel.
Must be or become certified in Medication Administration (AMAP), First Aid, CPR, and SCIP-R, and maintain those certifications.
Excellent verbal and communication skills.
Strong interpersonal skills and demonstrated ability to collaborate.
Ability to manage and resolve conflict.
Problem-solving and critical-thinking skills.

Nice To Haves

Two years of work experience in a supervisory capacity, preferably in social services and/or developmental disabilities.
Working knowledge of the OPWDD system.
Valid New York State driver’s license and ability to drive and transport passengers using a 12–15 passenger vehicle.

Responsibilities

Train, assign, direct, supervise, and evaluate direct care staff, the shift supervisor, and the cook/housekeeper.
Develop staff schedules for shift work and training.
Ensure staff have the skills and training necessary to provide appropriate care and treatment to each individual in the residence.
Ensure Community Inclusion activities are completed as necessary.
Meet regularly with assigned staff and provide positive coaching, mentoring, and training.
Collaborate with the Residence Manager to foster a positive, cooperative, and cohesive work environment.
Meet regularly with the Residence Manager to provide updates about the people supported in the residence and staff needs.
Attend regular administrative staff meetings with the Residence Manager and Shift Supervisors.
Work with the Residence Manager to complete annual and semi-annual packages for individuals.
Design quality programs that promote individuals’ independence, health, and safety.
Ensure implementation of goals, plans, and methods provided in service plans.
Ensure proper maintenance of records and data related to Residential Habilitation Service plans and other individual plans.
Provide oversight of petty cash assigned to the residence.
Conduct or participate in staff meetings and other appropriate meetings.
Ensure families and advocates are informed about individuals’ condition and progress.
Ensure the program complies with OPWDD regulations and AABR policies.
Ensure individuals’ health and well-being and assist them to live as independently as possible.
Perform direct care duties when staff are absent.
Perform other related duties as assigned.