Assistant Manager

JCrew • Dallas, TX

7d

About The Position

As an Assistant Manager at J.Crew, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, collaborate with the leadership team on strategies for business success, and provide operational support as needed.

The role supports the Store Director and Associate Store Manager in achieving business results and maximizing profitability. You take ownership of an assigned division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling, and help ensure store operations, systems, and technology are managed effectively. You also support recruiting, training, and development when needed, foster a collaborative working environment, help the team exceed goals and deliver best-in-class customer service, lead product fit sessions, and find ways to engage the community and build customer loyalty. You may step into different roles on the sales floor as needed.

Requirements

• 1–2 years of retail management experience with a similar scope.
• Passion for supporting the brand, customers, and teams.
• Stay current with fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy while executing tasks.
• Ability to innovate and champion new ideas while navigating uncertainty, with strong problem-solving skills.
• Scheduling flexibility, including nights, weekends, and holidays.
• Ability to bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director and Associate Store Manager in driving business results and maximizing profitability.
• Own an assigned division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist with recruiting, training, and development efforts as needed.
• Partner with store leadership to create a collaborative working environment for associates.
• Keep the team on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions to strengthen associates’ product knowledge and customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Step into a variety of roles on the sales floor as needed.
• Provide immediate feedback and coaching to the sales team to maximize performance.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.
• Medical and prescription coverage.
• Competitive paid time off (PTO) plan, including paid holidays (full-time).
• Dental, vision, and life insurance (full-time).

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed