Assistant Manager(01147) - 4038 Alpine Ave

Domino's Franchise•Comstock Park, MI

About The Position

The Assistant Manager is responsible for the store and its staff during their shift, helping ensure successful operations while supporting team development and customer satisfaction. The role includes setting an example, following company policies and procedures, and expecting the same standards from the crew. Assistant Managers may progress to General Manager and franchise ownership.

Requirements

  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and ability to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to stand for most tasks and walk short distances for short durations.
  • Ability to lift and handle deliveries weighing up to 50 pounds, including lifting cases from the floor and stacking them on shelves up to 72 inches high.
  • Ability to carry supplies, including pizza sauce weighing approximately 30 pounds and dough trays weighing approximately 12 pounds each.
  • Ability to push or pull trays on dollies, with a required pushing force of up to 7.5 pounds.
  • Ability to infrequently navigate stairs or climb a ladder.
  • Ability to bend, crouch, squat, and reach as required for stocking, cleaning, and food preparation.
  • Continuous use of hands and eye-hand coordination; shaping pizza dough requires frequent and forceful use of forearms and wrists.
  • Ability to work in varying and sometimes adverse weather conditions when performing outside tasks.
  • Ability to work in environments with temperatures ranging from 36 degrees in the cooler to 90 degrees and above, sudden temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone and use near- and mid-range vision and depth perception.
  • Ability to differentiate between hot and cold surfaces.
  • Reliable transportation to and from work.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage staffing, paperwork, cost controls, cash control, food management, and inventory.
  • Work to a schedule and maintain store image and adherence to standards.
  • Provide great customer service and manage customer relations.
  • Ensure attendance and punctuality, store cleanliness, marketing, and profitability.
  • Operate store equipment and stock ingredients from deliveries into storage, work areas, and the walk-in cooler.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility daily.
  • Communicate with customers and coworkers to process orders by phone and in person.
  • Support, train, and encourage team members.
  • Follow all policies and procedures and set an example for the crew.
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