General Manager(01147) - 4038 Alpine Ave

Domino's Franchise • Comstock Park, MI

2d

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The manager sets an example for the crew and is expected to follow all company policies and procedures and ensure the crew does the same. The role also involves customer service and may include the general duties performed by store team members, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility.

On-the-job orientation and training are provided. The position requires communicating with customers and coworkers, processing orders by telephone and in person, using a computer keyboard or touch screen, handling money accurately, and making sound judgments while working independently or with others under stress. Store conditions can include temperature changes, hot equipment, food odors, cornmeal dust, cramped areas, sharp edges, moving mechanical parts, and adverse weather during outside tasks. Physical activities may include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving for deliveries. Delivery-related tasks and qualifications are described as part of the team-member duties in the posting.

Requirements

• Ability to exercise judgment, perform math, and multitask.
• Ability to comprehend and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with speed and accuracy.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
• Ability to meet the physical demands described in the posting, including standing, walking, lifting and carrying, pushing and pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

• Oversee everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and follow company policies and procedures, ensuring the crew does the same.
• Manage staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance and punctuality, store cleanliness, marketing, and profitability.
• Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
• Communicate with customers and coworkers and process orders by telephone and in person.
• Perform delivery-related duties described for team members, including delivering products and flyers or door hangers, where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed