Assistant Manager Trainee

Sherwin-Williams•Virginia Beach, VA

About The Position

The Sherwin-Williams Assistant Manager Trainee Program is an accelerated, entry-level position designed to prepare current employees for a Store Management role in 18–24 months. After successfully completing the initial 6–8-week training, trainees may progress into an Assistant Store Manager position. The typical schedule is 44 hours per week and may include evenings and/or weekends. During the program, you will collaborate with store management to oversee a million-dollar business and contribute leadership and insight to the store’s development and strategy. You will learn store operations, clients, and internal strategy, and help grow market share by selling to commercial users, including painting contractors, purchasing agents, manufacturers, and other customers with large-volume needs. Training covers customer service, sales and marketing, finance, and operations, and is intended to prepare you for a career in management and professional sales. The program offers structured development support, leadership development, and opportunities to build professional relationships in the community. The position is eligible for performance-based bonus compensation, subject to the terms of the Company’s applicable plans. Eligible benefits include medical, dental, and vision coverage; Flexible Spending Accounts; disability coverage; security, retirement, and savings benefits; and paid time away, including personal leave, paid parental leave, medical leave, vacation, and holidays. The job involves contact with customers, who may include minors, and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other valuables. The Company states that it conducts a criminal-history review to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the general public.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without requiring employment visa sponsorship now or in the future.
  • Must have a valid, unrestricted driver’s license.
  • Must have at least a high school diploma or GED.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and to lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally.

Nice To Haves

  • At least one year of experience in retail, sales, or customer service.
  • At least one year of experience in a leadership role, supervising others, or leading teams.
  • Previous work experience selling paint and paint-related products.
  • Work experience using timekeeping and/or customer relationship management (CRM) systems.
  • An associate’s degree or higher in business, sales, or marketing.
  • Previous experience in a team-oriented setting, including work, extracurricular activities, or military service.
  • Willingness to relocate for future job opportunities.
  • Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

  • Complete training consistent with the established program.
  • Support business strategies to increase sales and optimize profitability.
  • Ensure high levels of customer satisfaction through excellent service.
  • Build and maintain knowledge of all products to provide effective customer recommendations.
  • Build positive relationships with wholesale and retail customers.
  • Complete store administration.
  • Ensure compliance with policies and procedures, including safety, loss prevention, and security.
  • Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays.
  • Support employee training, development, performance management, and corrective action.
  • Respond to and resolve customer and/or employee complaints.
  • Partner with the Store Manager to make outside sales calls to increase market share.

Benefits

  • Performance-based bonus, subject to the terms of the Company’s applicable plans.
  • Medical, dental, and vision coverage.
  • Flexible Spending Accounts (FSAs).
  • Disability coverage.
  • Security, retirement, and savings benefits.
  • A generous time-away-from-work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.
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