Assistant Manager Trainee

Sherwin-Williams•Hampton, VA

22d

About The Position

The Sherwin-Williams Assistant Manager Trainee Program is an accelerated, entry-level position that prepares current employees for a Store Management role in 18–24 months. After successfully completing the initial 6–8 weeks of training, trainees may progress into an Assistant Store Manager position. The typical schedule is 44 hours per week and may include evenings and weekends. Trainees collaborate with store management to oversee a million-dollar business and contribute leadership and insight to the store’s development and strategy. The program provides exposure to store operations, customers, and internal strategy, along with training in customer service, sales, marketing, finance, and operations. The role also focuses on growing market share by selling products to commercial users, including painting contractors, purchasing agents, and manufacturers. The structured program includes support and formal discussions to review objectives and development, leadership development, and opportunities to build professional relationships in the community. The position is eligible for performance-based bonus and company benefits. Job duties involve contact with customers, including potentially minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other items of value. The company states that it conducts criminal-history reviews to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

Be at least 18 years of age.
Be legally authorized to work in the country of employment without current or future sponsorship for an employment work visa.
Have a valid, unrestricted driver’s license.
Have at least a high school diploma or GED.
Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.

Nice To Haves

At least one year of experience in retail, sales, or customer service.
At least one year of experience in leadership roles, supervising others, or leading teams.
Previous work experience selling paint and paint-related products.
Experience using timekeeping and/or customer relationship management (CRM) systems.
An associate degree or higher in business, sales, or marketing.
Previous experience in a team-oriented setting, including work experience, extracurricular activities, or military service.
Willingness to relocate for future job opportunities.
Ability to read, write, comprehend, and communicate in more than one language.
Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

Complete training consistent with the established program.
Support business strategies to increase sales and optimize profitability.
Ensure high levels of customer satisfaction through excellent service.
Maintain knowledge of products to make effective customer recommendations.
Build positive relationships with wholesale and retail customers.
Complete store administration.
Ensure compliance with policies and procedures, including safety, loss prevention, and security.
Maintain store condition and visual merchandising standards, including promotional packages and sales-floor displays.
Support employee training, development, performance management, and corrective action.
Respond to and resolve customer and employee complaints.
Partner with the Store Manager on outside sales calls to increase market share.

Benefits

Performance-based bonus, subject to the terms of applicable company plans.
Health benefits, including medical, dental, and vision coverage.
Flexible Spending Accounts (FSAs).
Disability coverage.
Security, retirement, and savings benefits.
Time-away-from-work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.

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