Assistant Manager Retail Liberia
About The Position
The Assistant Manager Retail assists the store manager with the overall operation of the business unit and has supervisory responsibility for associates, including Team Leads. The role develops, coaches, and trains direct reports; supports an atmosphere of exceptional service for internal and external customers; and helps maintain store operations, safety, security, and agency standards. The position may fulfill store personnel duties when needed and may act as safety captain in some stores. This is a retail leadership opportunity in a dynamic work environment. The posting describes compensation, healthcare, career growth, paid PTO, no inventory or overnight work, and bonus potential. Candidates must be willing to work flexible days and hours to meet the needs of a seven-day-per-week business and must have a personal vehicle to transport store receipts to the bank.
Requirements
- High school diploma or equivalent.
- One to three years of previous management experience in retail or a similar service-oriented business or environment; military experience is given as an example.
- Basic math and computer skills, including the ability to create and manipulate spreadsheets, understand computerized time and attendance, and understand POS systems.
- Ability to communicate effectively in English, verbally and in writing, in a clear manner.
- Excellent customer service skills.
- Willingness to work flexible days and hours; schedule must be flexible to meet the needs of a seven-day-per-week business.
- Personal vehicle to transport store receipts to the bank.
Nice To Haves
- Associate’s degree or higher.
- Fluency in a language other than English.
Responsibilities
- Assist the store manager with the overall operation of the business unit.
- Develop, coach, and train all direct reports in the business unit.
- Help create an atmosphere of ongoing exceptional customer service for internal and external customers, including associates, peers, other departments, donors, shoppers, and community partners.
- Make recommendations for hiring and evaluating associates on the team.
- Assist the store manager with daily administrative and clerical functions of store operations.
- Provide exceptional customer service, including resolving customer concerns.
- Fulfill store personnel duties when needed.
- Model, monitor, and enforce compliance with company policies and standards.
- Monitor sales transactions associated with purchases and ensure proper sales procedures are followed.
- Maintain the general appearance of the store and premises according to agency standards.
- Assist in enforcing store safety and security procedures and ensure safety procedures are followed on an ongoing basis; may act as safety captain in some stores.
- Perform other duties as assigned.
Benefits
- Excellent compensation
- Healthcare
- Career growth
- Paid PTO
- Paid holidays
- Basic life insurance
- Short- and long-term disability benefits
- Individual and family medical benefits
- Dental benefits
- Vision benefits
- Pet insurance
- Employee discounts
- Access to an employee assistance program (EAP)
- 403(b)/401(k) plan with match available after one year
- Bonus eligibility
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
