Sales Associate Liberia PT

Goodwill of Greater Washington • Manassas, VA

4d

About The Position

The Sales Associate is the face of Goodwill’s retail operations, working collaboratively to serve customers and make a positive, sustainable impact in the community. The role provides an opportunity to learn and develop while contributing to store operations.

The position provides courteous customer service in person and by phone, supports merchandise placement and sales-floor organization, and processes transactions accurately. It also involves cash handling, answering questions about merchandise, maintaining a professional appearance, following store security practices, and completing housekeeping tasks as needed.

Requirements

• Effectively communicate with customers and Goodwill of Greater Washington associates.
• Provide exceptional customer service.
• Settle customer complaints.
• Perform basic math.
• Stand for prolonged periods, up to 7 hours per 8-hour shift.
• Bend and frequently lift up to 40 pounds.
• Have basic working knowledge of computer applications and the internet.

Nice To Haves

• At least six months of previous work experience.
• High school diploma or equivalent.
• Previous experience working in a retail environment.
• Excellent customer-service-related skills.
• Working knowledge of a cash register.
• Multilingual ability, with complete fluency in English.

Responsibilities

• Provide professional and courteous service to customers in and outside the store and over the phone.
• Ensure merchandise is placed on the sales floor in a timely manner.
• Ring items accurately on the register.
• Handle cash accurately, including making change and operating and maintaining the cash register, card machine, and calculator.
• Maintain knowledge of merchandise and answer customer questions courteously and promptly.
• Keep floor merchandise neat and orderly on racks, shelves, and in bins and hangers; assist customers with purchase selections.
• Maintain a clean, professional appearance.
• Keep the register area orderly and clean.
• Maintain familiarity with store security procedures and exercise security practices when necessary.
• Perform general housekeeping and store upkeep, including sweeping, mopping, vacuuming, wiping shelves, and dusting restrooms and dressing rooms.
• Perform other duties as assigned by management.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed