Sales Associate Liberia PT

Goodwill of Greater Washington•Manassas, VA

About The Position

The Sales Associate is a customer-facing retail team member who provides courteous service and supports store operations. The role includes assisting customers, accurately processing purchases and handling cash, placing and organizing merchandise, maintaining a clean and professional appearance, and completing store housekeeping and security tasks. Sales team members work collaboratively and contribute to the community.

Requirements

Effectively communicate with customers and GGW associates.
Provide exceptional customer service to customers.
Settle customer complaints.
Perform basic math.
Stand for prolonged periods, up to 7 hours per 8-hour shift.
Bend and frequently lift up to 40 pounds.
Have basic working knowledge of computer applications and the internet.

Nice To Haves

At least six months of previous work experience.
High school diploma or equivalent.
Previous experience working in a retail environment.
Excellent customer service-related skills.
Working knowledge of a cash register.
Multilingual ability with complete fluency in English.

Responsibilities

Provide professional and courteous service to customers in the store, outside the store, and by phone.
Place merchandise on the sales floor in a timely manner.
Accurately ring up items on the register.
Handle cash accurately, including making change and operating and maintaining the cash register, check and charge card machine, and calculator.
Maintain knowledge of merchandise and answer customer questions courteously and promptly.
Keep floor merchandise neat and orderly on racks, shelves, and in bins and hangers; assist customers with purchase selections.
Maintain a clean, professional appearance.
Maintain an orderly and clean register area.
Stay familiar with store security procedures and exercise security practices when necessary.
Perform general housekeeping and store upkeep as needed, including sweeping, mopping, vacuuming, wiping shelves, and dusting restrooms and dressing rooms.
Perform other duties as assigned by management.