Assistant Manager - Restaurant

Love's Travel Stops & Country Stores•Delphos, OH
•$18 - $23

About The Position

At Love’s, Restaurant Assistant Managers help ensure smooth and efficient restaurant operations. The role assists with leading staff, managing processes, and executing strategies to enhance sales and customer satisfaction. Responsibilities include maintaining a safe, clean, and well-maintained facility; supporting food safety; driving sales through ordering, stocking, inventory management, and food preparation; assisting the Restaurant Manager with task execution, scheduling, cash integrity, and reporting; helping prepare and package customer orders; analyzing financial reports; and collaborating on talent acquisition. The position requires working a variety of shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays. Love’s is a family-owned and operated business headquartered in Oklahoma City. It has nearly 40,000 team members, and its travel stops are its core business, serving professional drivers, fleets, the traveling public, RVers, alternative energy customers, and wholesale fuel customers. The company describes giving back to communities and fostering an inclusive workplace as hallmarks of its culture.

Requirements

  • Ability to work various shift times, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
  • At least 1 year of restaurant management experience.
  • At least 1 year managing operations with an annual sales volume of $1 million or more.
  • At least 1 year affecting and deciphering budgets and profit and loss statements.
  • At least 1 year supervising and training 5–10 or more employees.
  • Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Customer service, rapport-building, salesmanship, and operational skills to help ensure customer satisfaction and manage employee-vehicle deployment.
  • Strong organizational and multitasking abilities, with attention to detail.
  • Effective teamwork skills.
  • Ability to use various computer programs, systems, and technology tools in daily operations.
  • Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

  • Ensure a safe, clean, and well-maintained facility through facilities and equipment maintenance and adherence to proper food safety procedures.
  • Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
  • Assist the Restaurant Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Work with the team to prepare and package customer orders in a timely manner to meet customer service expectations.
  • Understand financial reporting, including analyzing profit and loss statements, and make changes to capture and capitalize on opportunities.
  • Collaborate with the Restaurant Manager on talent acquisition.

Benefits

  • Hourly pay of $18.00–$23.00.
  • Company-funded tuition assistance.
  • Paid time off.
  • Flexible scheduling.
  • 401(k) with 100% company match up to 5%.
  • Medical, dental, and vision insurance after 30 days.
  • Career development.
  • Quarterly bonus program.
  • Profit-sharing opportunity.
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