Assistant Manager Perishables

Hy-Vee•Fitchburg, WI

About The Position

The Assistant Manager Perishables supervises and coordinates employee activities and ensures customer needs are met. The role supports a friendly, helpful customer experience, maintains Hy-Vee’s cultural values, and helps ensure that store and departmental standards for customer service, employee relations, and profitability are achieved. The position reports to the District Store Director and Store Manager and oversees all positions except those reporting to them or designated by the Store Manager. The Assistant Manager oversees employee training and issues, merchandising and product quality, ordering, scheduling, store cleanliness and maintenance, accounting procedures, safety, security, and compliance with company policies and applicable laws. The role uses store hardware and software, supports employees in resolving work-related problems, and assists across store areas as needed. It also has responsibility for purchasing merchandise and supplies and ordering equipment repairs. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school education or equivalent experience.
One year or more of retail experience, including performing Assistant Manager duties.
Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to interview to obtain basic information, guide people, provide basic direction, and follow technical manuals.
Ability to supervise, instruct, assign and review work, plan work, maintain standards, allocate personnel, and coordinate others’ activities.
Ability to assist in employee selection and address employee problems; authority to recommend and approve employee transfers, promotions, discipline, discharge, and salary adjustments.
Ability to perform medium physical work: exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Visual ability, with or without correction, to see from less than 20 inches to more than 20 feet, including depth perception, color vision, and field of vision.
Ability to work in a fast-paced environment exposed to dust, noise, temperature extremes, equipment movement hazards, possible electrical shock, and chemicals and solvents.
Successful completion of a pre-employment drug screen.

Nice To Haves

Pursues retail educational opportunities and continuing education whenever possible.

Responsibilities

Maintain a positive, friendly, and team-oriented atmosphere.
Set an example of prompt, courteous, and efficient customer service; assist customers with finding and handling products, respond to suggestions, and answer telephone calls helpfully.
Uphold Hy-Vee’s values, including honesty, integrity, friendliness, respect, fairness, and care for customers and employees.
Oversee employee training, address employee issues, coordinate discipline when necessary, and evaluate performance to recommend personnel actions.
Determine promotional display locations and ensure product quality and quantities meet customer and store needs and profitability goals.
Ensure standards for customer service, employee relations, and departmental profitability are met.
Ensure compliance with store accounting procedures and report potential problems.
Oversee building and grounds maintenance, sanitation, and cleanliness according to store and company guidelines.
Use and understand store hardware and software technology.
Assist with forecasting and reviewing labor schedules in accordance with store director guidelines.
Train and enforce safety procedures, complete customer accident and employee injury reports, and assign duties consistent with work restrictions.
Direct merchandise ordering in assigned areas; assist with shelf replenishment and design and construct displays.
Coordinate employee compliance with policies, laws, security, sales, and record-keeping procedures.
Confer with employees and help resolve problems affecting duties, productivity, or adherence to procedures.
Report to work as scheduled and work the expected number of hours.
Assess employee motivation needs and provide an appropriate work environment.
Recruit and interview applicants, recommend or determine employment, and help coordinate orientations.
Keep current with market trends, competitors, products, equipment, and merchandising techniques.
Provide continuing education to employees on updated company and store policies, procedures, and job duties.
Recommend merchandise additions, deletions, and shelf allocation.
Pursue retail education and continuing education opportunities when possible.
Assist in all store areas as needed and coordinate with department heads on schedules, labor, purchasing, and merchandising.
Sell merchandise to employees and customers, issue merchandise to authorized personnel, and handle cash registers.
Perform other job-related duties and special projects as required.
Authorize purchases of merchandise and supplies and order equipment repairs.