Assistant Manager of Perishables

Hy-Vee•Sioux Falls, SD

About The Position

The Assistant Manager of Perishables supervises and coordinates employee activities, helps ensure customer needs are met, and supports the store’s customer service, employee relations, and departmental profitability standards. The role promotes a friendly, helpful atmosphere and upholds Hy-Vee’s values of honesty, integrity, respect, and care for customers and employees. The position oversees employee training and workplace issues, helps coordinate discipline and personnel actions, directs merchandise ordering, and supports merchandising, displays, product quality, inventory quantities, and labor scheduling. It also helps ensure compliance with store policies, accounting and recordkeeping procedures, security practices, safety requirements, sanitation standards, and maintenance guidelines. The Assistant Manager uses store hardware and software, assists customers and employees, and supports other store areas as needed. This is a fast-paced position involving daily contact with customers, employees, suppliers and vendors, and the public. The work may involve dust, noise, temperature extremes, equipment hazards, electrical shock risks, and exposure to chemicals and solvents. Physical work includes exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly, as well as climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school education or equivalent experience.
At least one year of retail experience, including performing Assistant Manager duties.
Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to interview for basic information, guide people by providing basic direction, and follow technical manuals.
Ability to work with increased contact with people.
Ability to perform medium physical work, exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly.
Ability to perform the listed physical activities, including climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Successful completion of a pre-employment drug screen.
Ability to use the equipment listed for the job, including store technology and merchandise-handling equipment.

Nice To Haves

Pursuit of retail educational opportunities and continuing education.

Responsibilities

Supervise and coordinate employee activities and help ensure customers’ needs are met.
Promote a friendly, helpful atmosphere through teamwork, positive example, and prompt, courteous, efficient customer service.
Assist customers, respond to telephone inquiries, and make efforts to enhance the shopping experience.
Uphold Hy-Vee’s values and promote honesty, integrity, fairness, respect, and care for customers and employees.
Oversee proper employee training, address employee issues, and coordinate disciplinary procedures when necessary.
Determine locations for advertising and promotional displays and ensure product quality and quantities meet customer and store needs.
Help meet customer service, employee relations, and departmental profitability standards.
Ensure compliance with store accounting procedures and report potential problems.
Oversee building and grounds maintenance, sanitation, and cleanliness according to store and company guidelines.
Use and understand store hardware and software technology.
Assist with forecasting and reviewing labor schedules according to store director guidelines.
Evaluate employee performance and recommend personnel actions, including promotion, transfer, or dismissal.
Train and enforce safety procedures, complete customer accident forms and injury reports, and assign duties according to work restrictions.
Direct merchandise ordering in the respective areas and assist with replenishing shelf product and constructing displays.
Coordinate employee compliance with established policies, laws, security, sales, and recordkeeping procedures.
Confer with employees to help solve problems affecting job duties, productivity, and compliance with procedures.
Adhere to company policies and individual store guidelines, and report to work as scheduled for the expected hours.
Assess employee motivation needs and provide an appropriate work environment.
Recruit and interview applicants, recommend or determine employment, and assist with orientations as applicable.
Keep current with market trends, competition, products, equipment, and merchandising techniques.
Provide ongoing education to employees about updated company and store policies, procedures, and job duties.
Recommend merchandise additions, deletions, and shelf allocations.
Pursue retail education and continuing education opportunities when possible.
Assist in all store areas as needed and coordinate with department heads on schedules, labor issues, purchasing, and merchandising.
Sell merchandise to employees and customers, or issue merchandise through authorized requisitions and inter-store transfers.
Handle cash registers and perform other job-related duties and special projects as required.