Assistant Manager of Perishables

Hy-Vee•Cedar Rapids, IA

About The Position

The Assistant Manager of Perishables supervises and coordinates employee activities, ensures customer needs are met, and supports the store’s service, operational, and profitability standards. The role promotes a friendly, helpful shopping experience and upholds Hy-Vee’s values of honesty, integrity, respect, and care for customers and employees. It reports to the District Store Director and Store Manager and supervises positions except those designated otherwise by the Store Manager.

Requirements

  • High school education or equivalent experience.
  • One year or more of retail experience, including performing Assistant Manager duties.
  • Ability to solve practical problems involving varied situations with limited standardization and interpret instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to interview for basic information, guide people, provide basic direction, and follow technical manuals.
  • Ability to work with increased contact with people.
  • Ability to perform medium physical work, exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly.
  • Ability to perform the listed physical activities, including climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
  • Visual ability for near and far distances, depth perception, color vision, and field of vision, with or without correction.
  • Employment is contingent upon successful completion of a pre-employment drug screen.

Responsibilities

  • Promote a positive, friendly, and teamwork-oriented atmosphere and provide prompt, courteous, and efficient customer service.
  • Help customers locate or handle products, respond to suggestions and requests, and answer telephone inquiries.
  • Oversee employee training, address employee issues, and coordinate disciplinary procedures when necessary.
  • Determine promotional display locations and ensure product quality and quantities meet customer and store needs and profitability goals.
  • Ensure customer service, employee relations, and departmental profitability standards are met.
  • Ensure compliance with store accounting procedures and report potential problems.
  • Oversee building and grounds maintenance, sanitation, and cleanliness in accordance with store and company guidelines.
  • Use and understand store hardware and software technology.
  • Assist with forecasting and reviewing labor schedules according to Store Director guidelines.
  • Evaluate employee performance and recommend personnel actions, including promotion, transfer, or dismissal.
  • Train and enforce safety procedures, complete customer accident and employee injury reports, and assign duties according to work restrictions.
  • Direct merchandise ordering and coordinate employee compliance with established policies, laws, security, sales, and record-keeping procedures.
  • Assist with replenishing shelf products and designing and constructing displays.
  • Work with employees to resolve issues affecting job duties, productivity, and compliance with policies and procedures.
  • Adhere to company policies and store guidelines, report as scheduled, and work the expected number of hours.
  • Assess employee motivation needs and provide an appropriate work environment.
  • Recruit and interview applicants, recommend or determine employment, and assist with orientation coordination.
  • Keep current on market trends, competition, new products, equipment, and merchandising techniques.
  • Provide continuing education to employees about company and store policies, procedures, and job duties.
  • Recommend merchandise additions, deletions, and shelf allocations.
  • Pursue retail education and continuing education opportunities.
  • Assist in all store areas as needed and coordinate with department heads on schedules, labor, purchasing, and merchandising.
  • Sell merchandise to employees and customers or issue merchandise through authorized requisitions and inter-store transfers.
  • Handle cash registers and perform other job-related duties and special projects.
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