About The Position

The Assistant Manager of Visual supports the management team in achieving goals by providing world-class service and serving as a role model for building customer relationships. The role maintains a presence through store supervision to ensure appropriate staff coverage across the store, implements visual changes, and maintains store standards. The position manages the business’s visual presentation, including visual displays, merchandising, and floorset execution. It also identifies opportunities, develops and executes strategies, protects company assets, coaches staff on customer service, and attracts, retains, and develops visual and display talent. The role helps create a positive environment where associates are treated fairly and with dignity in accordance with the company’s People-First Philosophy.

Requirements

  • Excellent communication, organization, and leadership skills.
  • Superior critical-thinking skills to identify challenges creatively and develop action plans in a timely manner.
  • Strong time-management skills and the ability to execute multiple tasks and manage competing priorities.
  • Two to three years of previous visual display and merchandising experience or management experience.
  • Ability to remain mobile on the sales floor for extended periods.
  • Ability to lift and mobilize medium to large items weighing up to 75 pounds while using appropriate equipment and safety techniques.
  • Full-time associates are expected to have open availability to meet business needs.

Responsibilities

  • Manage all visual aspects of the business, including visual displays, merchandising, and floorset execution.
  • Identify business opportunities, develop and execute strategies, and protect company assets.
  • Provide exceptional customer service in the store to achieve world-class service standards.
  • Coach staff on customer service successes and challenges.
  • Attract, retain, and develop visual and display talent.
  • Create and ensure a positive environment where associates are treated fairly and with dignity.
  • Support the management team in achieving goals and ensure appropriate staff coverage through store supervision.
  • Implement visual changes and maintain store standards.

Benefits

  • Discount on Williams-Sonoma, Inc. brands.
  • 401(k) plan and other investment opportunities.
  • Wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
  • Online learning opportunities through brand-specific resources and WSI University.
  • Cross-brand and cross-functional career opportunities.
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