Lead Visual, Full Time, Oakbrook - Pottery Barn

Williams-Sonoma•Oak Brook, IL
•$20 - $22

About The Position

The Visual Merchandising Lead partners with store management and the District Visual Manager to execute the store’s visual merchandising and display strategy. The role helps model and coach visual team routines and disciplines that maximize productivity, achieve visual standards, and keep the store a destination for inspiration. The Lead supports seasonal floorsets and daily store routines, analyzes reporting and inventory needs to improve sales and profitability, and works with management on associate productivity, talent development, payroll, and workload planning. The role also supports associate onboarding and visual training, maintains visual supplies and signage, and helps ensure customers receive appropriate design support. The position requires extended periods of mobility on the sales floor and the ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques. Full-time associates are expected to have open availability to meet business needs.

Requirements

  • Effective communication, organization, and leadership skills.
  • Proven ability to motivate and influence others through personal actions and examples.
  • Ability to stand, walk, bend, climb, reach, and lift for extended periods throughout the workday.
  • Ability to remain mobile on the sales floor for extended periods.
  • Ability to lift and mobilize medium to large items weighing up to 75 pounds using appropriate equipment and safety techniques.
  • Full-time associates are expected to have open availability to meet business needs.

Nice To Haves

  • One to three years of retail sales experience with shift supervision experience preferred.
  • One to two years of experience in home-related design, visual merchandising, or stockroom responsibilities preferred; specialty retail experience preferred but not required.

Responsibilities

  • Lead visual merchandising and display; partner with the General Manager and District Visual Manager to map, plan, and execute floorset timelines and seasonal strategies.
  • Lead daily routines and disciplines for markdowns, promotions and signage, replenishment, and recovery.
  • Collaborate with the General Manager and District Visual Manager on adaptations or substitutions to directives based on store ownership, layout, or customers.
  • Analyze reporting to identify opportunities to improve profitability and results.
  • Communicate inventory needs to the District Manager and distribution in partnership with the General Manager to increase sell-through, maximize margin, and improve profitability.
  • Partner with the General Manager on associate productivity and performance related to visual standards.
  • Maintain organization of visual supplies and signage and communicate supply needs to the General Manager.
  • Partner with the General Manager on effective payroll utilization and workload planning.
  • Partner with the General Manager to assess, recognize, and motivate talent.
  • Support associate onboarding as a learning partner and guide; facilitate visual training and skill-building activities for the visual team as required.
  • Model genuine and enthusiastic interest in customers and prioritize their needs by connecting them with available Design support.
  • Follow safety, security, injury, and emergency policies and procedures.
  • Comply with company policies and procedures.
  • Maintain an environment where associates are treated fairly and with dignity and respect, consistent with the People First Philosophy.
  • Perform projects and assignments as directed by the management team.

Benefits

  • Competitive compensation package.
  • Discount on Williams-Sonoma, Inc. brands.
  • 401(k) plan and other investment opportunities.
  • Wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
  • Cross-brand and cross-functional career opportunities.
  • Online learning opportunities through brand-specific resources and WSI University.
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