Visual Associate, Part Time Flex, Amherst - Pottery Barn

Williams-Sonoma•Amherst, NY

About The Position

The Visual Associate supports the management team in achieving store goals by providing world-class customer service, building customer relationships, maintaining appropriate staff coverage through store supervision, performing operational functions, and implementing visual changes that uphold store standards. The role creates engaging customer experiences through styling, decorating, and entertaining expertise; uses visual inspiration and merchandising to drive sales; and helps make the store an inspirational neighborhood destination. The associate replenishes the sales floor, maintains displays, executes floorsets within required timeframes, models and coaches visual standards, and collaborates with the sales team in accordance with the company’s People-First Philosophy and brand competencies. This is a part-time flex role. Associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts. Weekend availability must cover two different days. Associates seeking schedules of 20 or more hours per week need additional availability to meet business needs. The role requires extended mobility on the sales floor and the ability to lift and move items weighing up to 75 pounds using appropriate equipment and safety techniques.

Requirements

1–3 years of experience in merchandising or a visual role.
Effective communication, organization, and leadership skills.
Proven ability to motivate and influence others through personal actions and example.
Ability to remain mobile on the sales floor for extended periods.
Ability to lift and mobilize items up to 75 pounds using appropriate equipment and safety techniques.
Part-time flex availability for at least two regularly scheduled weekend shifts and two weekday shifts; the weekend shifts must be on separate days.
Additional availability beyond the minimum is required to be scheduled for 20 or more hours weekly.

Nice To Haves

1–2 years of experience in home-related design or visual merchandising; specialty retail experience preferred.
College degree or equivalent job experience.

Responsibilities

Create engaging customer experiences by sharing expertise in styling, decorating, and entertaining.
Seek and promote innovative ways to make stores neighborhood destinations for inspiration.
Interpret and execute visual inspiration to drive sales and convey the brand’s eclectic, creative, and modern spirit.
Ensure merchandising and displays are visually compelling and support sales.
Model and coach associates on upholding visual standards.
Promote the lifestyle and protect the image of the WSI brands.
Help make the store a fun, inspirational neighborhood destination.
Seek inspiration, trends, and ways to elevate product, decorating, and styling expertise.
Regularly replenish the sales floor and maintain visual presentations and displays.
Execute floorsets in accordance with the directive’s inspiration, standards, and spirit within the required timeframe.
Foster an environment in which associates are treated fairly and with dignity and respect, consistent with the People-First Philosophy.
Collaborate with the sales team and value others’ talents and contributions.
Demonstrate brand competencies, including strategic agility, innovation and change, influential leadership, effective communication, developing self and others, teamwork and partnerships, customer focus, personal accountability, operational excellence, and execution.

Benefits

Competitive compensation package.
Discount on Williams-Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Wellness program supporting physical, financial, and emotional health.
Paid vacations and holidays for full-time associates.
Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

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