Assistant Manager: Lift Experience- Salary

Vail Resorts • Ludlow, VT

4d

About The Position

The Assistant Manager of Lift Experience provides leadership, management, and direction to the Lift Experience department. Working with the Mountain Operations leadership team, the role supports successful daily operations, staff development, and future on-mountain planning and strategies that promote safety and guest and employee satisfaction. The position oversees staff, ropeway systems, and conveyors and helps develop and maintain a safe, inclusive work environment. Training, ordering, inventory, and coordination with other departments are also important parts of the role. This is a winter-seasonal, full-time position for the 2026/2027 season. The stated pay range is $52,000 to $67,267 per year.

Requirements

• Strong management, communication, leadership, and team-building skills.
• Skiing or riding ability.
• Ability to work in extreme weather conditions in winter and summer.
• Strong guest-service-focused experience.
• Valid driver's license.
• Supervisory or managerial experience.
• Positive, solutions-oriented leadership.
• Proficiency in Microsoft Office, Excel, Workday, and Guest Connect.
• Ability to work weekends and holidays.
• At least 18 years of age.

Nice To Haves

• Mountain operations experience in a supervisory or managerial role.
• Lift maintenance experience.
• Experience creating training programs and instructional manuals.

Responsibilities

• Oversee management and administration of the Lift Experience team to deliver an exceptional guest and employee experience.
• Coach and motivate employees to align with Vail Resorts' goals, values, and core competencies.
• Maintain expert-level knowledge of Lift Experience functions and stay proactive about industry trends.
• Help improve safety within Mountain Operations, with the goal of reducing or eliminating worker and guest injuries.
• Coordinate closely with the Manager of Health & Safety.
• Prioritize and adapt in a changing business and environmental setting.
• Build positive relationships with key managers outside the role's direct-report scope.
• Oversee and perform preventive maintenance activities.
• Develop maintenance routines and procedures.
• Manage projects assigned by the Manager and Director of Mountain Operations.
• Hire, train, and develop Lift Experience personnel.
• Maintain and update records required by Okemo Mountain Resort and authorities having jurisdiction, including operational procedures, logs, and incident records.
• Conduct training on Lift Experience department and Vail Resorts policies, and ensure paperwork and procedures are completed on time.

Benefits

• Free employee passes.
• Discounted lift tickets for friends and family.
• Free ski lessons.
• Employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) Retirement Plan.
• Employee Assistance Program.
• Training and professional development.
• Referral Program.
• Wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed