Assistant Manager, Housekeeping

Holland America/Princess Alaska-Yukon Land Operations•Denali National Park, AK

110d

About The Position

The Housekeeping Assistant Manager is part of the team responsible for creating the foundation of an excellent stay at Denali Princess Wilderness Lodge. The role supports a pleasant and comfortable experience for guests and team members by ensuring visitors have a clean home-away-from-home. Responsibilities include inspecting the cleanliness and sanitization of guest rooms and guest areas, supporting safety standards, and assisting guests when needed. The Housekeeping team is described as a diverse group of inspiring and passionate individuals who enjoy working together.

Requirements

Pass a pre-employment background check.
Be eligible to work in the United States; employment visa sponsorship is not available.
Organize and prioritize work while maintaining attention to time constraints in a team or group environment.
Work in a fast-paced environment with multiple tasks and external influences.
Work independently with minimal supervision while achieving daily goals.
Support and comply with company policies, procedures, guidelines, and health and safety standards.
Stand, walk, or work on feet for a minimum of 8 hours per day.

Responsibilities

Ensure all assigned rooms and/or areas are clean and sanitized by the end of the shift.
Communicate with supervisors and other team members about service or technical updates, requests, or concerns.
Keep housekeeping storage areas organized, clean of clutter, and free from cross-contamination.
Complete regular projects and deep cleaning.
Interact and communicate with guests by providing property-specific and local information, answering questions, and relaying concerns to a supervisor to create memorable guest experiences.
Encourage, support, and present informational topics in accordance with the HESS Safety Culture.