Assistant Manager, Housekeeping

Holland America/Princess Alaska-Yukon Land Operations•Denali, AK

118d

About The Position

The Housekeeping Assistant Manager helps create an excellent guest experience by leading a diverse housekeeping team and maintaining cleanliness, comfort, safety, and sanitization throughout the property. The role involves hands-on inspection and cleaning responsibilities, supporting team members, and fostering a collaborative work environment. The Assistant Manager also communicates with guests and staff to help resolve requests and concerns and provide property-specific and local information.

Requirements

Must be able to lift 50 lbs./23 kg.
Must pass a pre-employment background check.
Must be eligible to work in the United States; employment visa sponsorship is not available.
Ability to prioritize work and maintain attention to time constraints in a team or group environment.
Ability to organize work, meet deadlines, and maintain attention to detail and accuracy.
Ability to work in a fast-paced environment with multiple tasks and external influences.
Ability to work independently with minimal supervision while achieving daily goals.
Ability to support and comply with company policies, procedures, guidelines, and health and safety standards.
Ability to stand, walk, and work on feet for a minimum of 8 hours per day.

Responsibilities

Ensure all assigned rooms and/or areas are clean and sanitized by the end of the shift.
Communicate with supervisors and other team members about service or technical updates, requests, and concerns.
Keep housekeeping storage areas organized, uncluttered, and free from cross-contamination.
Complete regular projects and deep cleaning.
Interact and communicate with guests, provide property-specific and local information, answer questions, and relay concerns to the supervisor.
Encourage and support team members and present informational topics in accordance with the HESS Safety Culture.
Supervise and manage staff.