Assistant Manager, Housekeeping
About The Position
The Housekeeping Assistant Manager helps create an excellent guest experience by leading a diverse housekeeping team and maintaining cleanliness, comfort, safety, and sanitization throughout the property. The role includes hands-on room and area inspections, organizing housekeeping storage spaces, completing deep-cleaning projects, and supporting team members. The Assistant Manager also interacts with guests, provides property-specific and local information, responds to questions, and shares concerns with supervisors. The position supports the company’s HESS Safety Culture and fosters a collaborative work environment.
Requirements
- Must be able to lift 50 lbs./23 kg.
- Must pass a pre-employment background check.
- Must be eligible to work in the United States; employment visa sponsorship is not available.
- Ability to prioritize work and maintain attention to time constraints in a team or group environment.
- Ability to organize work, meet deadlines, maintain attention to detail and accuracy, and supervise and manage staff.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to support and comply with company policies, procedures, guidelines, and health and safety standards.
- Ability to stand, walk, and work on feet for a minimum of 8 hours per day.
Responsibilities
- Ensure assigned rooms and/or areas are clean and sanitized by the end of the shift.
- Communicate with supervisors and team members about service or technical updates, requests, and concerns.
- Keep housekeeping storage areas organized, uncluttered, clean, and free from cross-contamination.
- Complete regular projects and deep cleaning.
- Interact with guests, provide property-specific and local information, answer questions, and communicate concerns to supervisors.
- Encourage, support, and present informational topics in accordance with the HESS Safety Culture.
- Support and inspire the housekeeping team and help foster a collaborative environment.
Benefits
- Free cruise after the first season.
- Reward for Referral Program.
- Rewards and incentives.
- Community service opportunities.
- Employee activities.
- Professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
