Assistant Manager Deposit Operations

Peoples Bank • Marietta, OH

1d

About The Position

The Assistant Manager Deposit Operations assists with supervising and leading the Deposit Operations department and supports staff with day-to-day duties. The role coordinates activities with the Deposit Operations Manager, works with other department managers to solve problems, and provides support to branch offices. It monitors workflow and completion of required duties, identifies opportunities to educate staff about changing regulations, and seeks process efficiencies.

The position also supports process improvements, maintains department documentation, handles more difficult customer service issues, and performs administrative duties. These include scheduling staff; managing direct reports, including recruiting, hiring, training, performance monitoring, and reviews; reviewing and modifying processes and procedures to meet regulatory requirements; coordinating information for regulators and auditors; and assisting other functional areas with the implementation of new products and services. Special projects may be assigned.

Normal departmental hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, with occasional Saturday hours from 8:00 a.m. to noon.

Requirements

• Associate degree in Business Management, Accounting, another business-related field, or equivalent experience.
• Detailed knowledge of deposit servicing and applicable regulations.
• Exceptional organizational skills and a high degree of accuracy with close attention to detail.
• Excellent knowledge of Microsoft Word and Excel.
• Effective oral and written communication skills and solid interpersonal skills.
• Ability to solve problems, identify and correct underlying systematic gaps, and manage multiple tasks and projects with deadlines.
• Highly motivated self-starter and team player.

Nice To Haves

• Prior leadership or management experience.
• Knowledge of FIS IBS Insight.

Responsibilities

• Assist with supervision and leadership of the Deposit Operations department and support staff with day-to-day duties.
• Coordinate activities with the Deposit Operations Manager, collaborate with other department managers on problem-solving, and provide support to branch offices.
• Monitor direct reports' workflow to ensure duties are completed on time.
• Schedule department staff.
• Recruit, hire, train, monitor performance, and manage and lead direct reports.
• Conduct quarterly and annual reviews, and assist the Department Manager with reviews of other department associates.
• Resolve more difficult customer service issues and maintain department documentation.
• Review and modify processes and procedures to meet regulatory requirements.
• Educate and train staff on changing regulations, policies, and procedures.
• Coordinate and gather information for regulatory agencies or auditors during audits and process walkthroughs.
• Assist other functional areas with implementing new products or services and assess their impact on the department.
• Assist with process improvements and perform special projects as assigned.

Benefits

• 401(k) retirement plan with an employer match.
• Employee stock purchase plan.
• Education assistance programs, including student loan and tuition paydown or reimbursement.
• Paid vacation and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree