Assistant Manager Deposit Operations

Peoples Bank • Marietta, OH

16h

About The Position

The Assistant Manager Deposit Operations assists with supervising and leading the Deposit Operations department while supporting staff with day-to-day duties. The role coordinates activities with the Deposit Operations Manager, works with managers in other departments to solve problems, and supports branch offices. It monitors workflow to ensure duties are completed on time, identifies efficiencies, and educates staff about changing regulations.

Additional responsibilities include supporting process improvements, maintaining department documentation, resolving more difficult customer service issues, and handling administrative duties. The position’s normal hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, with occasional Saturday hours from 8:00 a.m. to noon.

Requirements

• Associate degree in Business Management, Accounting, another business-related field, or equivalent experience.
• Detailed knowledge of deposit servicing and applicable regulations.
• Exceptional organizational skills, accuracy, and close attention to detail.
• Excellent knowledge of Microsoft Word and Excel.
• Effective oral and written communication and solid interpersonal skills.
• Ability to identify and solve problems, including correcting underlying systematic gaps.
• Ability to manage multiple projects and tasks with deadlines.
• Highly motivated self-starter and team player.

Nice To Haves

• Prior leadership or management experience.
• Knowledge of FIS IBS Insight.

Responsibilities

• Assist with supervision and leadership of the Deposit Operations department and support staff with day-to-day duties.
• Coordinate activities with the Deposit Operations Manager and work with managers in other departments to solve problems.
• Provide support to branch offices.
• Identify opportunities to educate staff on changing regulations and improve efficiency.
• Monitor the workflow of direct reports to ensure timely completion of duties.
• Schedule department staff.
• Recruit, hire, train, monitor performance, and manage and lead direct reports.
• Conduct quarterly and annual reviews of direct reports and assist the Department Manager with reviews of other department associates.
• Support resolution of more difficult customer service issues and maintain department documentation.
• Review and modify processes and procedures to meet regulatory requirements.
• Maintain a thorough understanding of department policies and procedures and how they relate to department functionality.
• Educate and train staff on changing regulations, policies, and procedures.
• Coordinate and acquire information for regulatory agencies or auditors during audits or process walkthroughs.
• Assist other functional areas with implementation of new products or services and assess their impact on the department.
• Perform special projects as assigned.

Benefits

• 401(k) retirement plan with an employer match.
• Employee stock purchase plan.
• Education assistance programs, including student loan and tuition paydown or reimbursement.
• Paid vacation.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree