Midas - Automotive Assistant & Service Managers

Midas•Flushing, MI
•Onsite

About The Position

Auto Systems Centers, the world's largest Midas franchisee and now part of the Mavis Tire family, is hiring full-time Assistant Managers and Service Managers for its service, repair, and tire center in Flint, Michigan. The Assistant Manager supports the Store Manager in operating a Midas retail location efficiently, safely, and effectively. Responsibilities include enforcing policies, procedures, and standards; scheduling mechanics' and technicians' work; managing outside orders; ensuring jobs are completed to a high standard and on time; meeting customer expectations; and supporting team-member safety. The Service Manager helps customers select tires and recommends necessary under-car repairs. The role directs the workflow of mechanics, alignment technicians, and tire technicians, and stages vehicle repair and maintenance work to support timely, high-quality service and customer satisfaction. Service Managers also drive sales initiatives, communicate with customers, assess their needs, explain requested or necessary automotive repairs and maintenance, and work to meet customer expectations. The employer offers competitive weekly pay with guaranteed base pay and weekly bonus potential, a five-day workweek with Sundays and one other weekday off, a 401(k) plan with employer match, health, dental, vision, and life insurance, paid vacations, paid holidays, general paid time off, opportunities for promotion from within, and uniform expense coverage.

Requirements

  • At least 2 years of experience or training in automotive parts and/or tire sales, or a relevant combination of education, training, and experience.
  • Must be at least 18 years old.
  • Must be authorized to work in the United States.
  • Ability to stand, walk, bend, and lift or move items weighing over 50 pounds.
  • Dependability, teamwork, and commitment to quality service in a fast-paced environment.

Responsibilities

  • For Assistant Managers: support the Store Manager in operating the location efficiently, safely, and effectively.
  • Enforce established policies, procedures, and standards.
  • Schedule mechanics' and technicians' work and manage outside orders.
  • Ensure the quality and timely completion of jobs, meet customer expectations, and support team-member safety.
  • For Service Managers: assist customers with tire selections and recommend necessary under-car repair services.
  • Direct the workflow of mechanics, alignment technicians, and tire technicians, and stage vehicle repair and maintenance work.
  • Communicate with customers, assess their needs, and provide information about requested or necessary automotive repairs and maintenance.
  • Drive sales initiatives, ensure customer satisfaction, and strive to meet customer expectations.

Benefits

  • Competitive weekly pay with guaranteed base pay and significant weekly bonus potential.
  • Five-day workweek with Sundays and one other weekday off.
  • 401(k) retirement savings plan with employer match.
  • Health, dental, vision, and life insurance coverage.
  • Paid vacations, paid holidays, and general paid time off.
  • Commitment to promoting from within.
  • Uniform expenses covered.
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