Assistant Maintenance Manager - Arrive North Shore

Trinity Property Consultants • Highwood, IL

1d

About The Position

The Assistant Maintenance Manager partners closely with the Maintenance Manager to maintain the property’s physical integrity, provide excellent resident service, and support day-to-day operations. The role also helps mentor and support maintenance team members by building skills, promoting safety, and strengthening team performance. The position supports major building systems, project planning and vendor coordination, troubleshooting and repairs, work orders and unit turns, preventive maintenance, inspections, documentation, inventory, regulatory compliance, and quality control.

The schedule is Monday through Friday, 8 a.m. to 5 p.m., with on-call work as needed. Availability for nights, weekends, and holidays may be required as needed, along with occasional travel for company events or meetings and participation in team and regional activities. Compensation is $30–$32 per hour based on experience, with opportunities for bonuses; on-site housing is available to eligible employees.

Requirements

• At least 5 years of maintenance experience; hospitality or multifamily experience is preferred.
• Advanced general trade knowledge and proficiency in multiple areas, including HVAC, electrical, plumbing, carpentry, appliance repair, and general building systems.
• EPA Universal certification required.
• CPO certification required.
• Intermediate computer skills required.
• Strong communication and emotional intelligence to lead, coach, and empower others.
• Strong customer-service orientation and commitment to a high-quality, personalized resident experience.
• Strong organization and time-management skills, including prioritizing tasks, maintaining documentation, and supporting efficient daily operations.
• Availability for nights, weekends, and holidays as needed, and occasional travel for company events or meetings.
• Ability to work indoors and outdoors in varied weather conditions; respond promptly to visual and auditory alarms; and perform the stated physical demands.

Nice To Haves

• At least 1 year in a lead, senior technician, or supervisory-support role.
• High school diploma or equivalent preferred.

Responsibilities

• Support the Maintenance Supervisor in overseeing major building systems.
• Assist with project planning, budgeting, scheduling, and vendor management.
• Troubleshoot, diagnose, and repair HVAC, electrical, plumbing, appliances, carpentry, and other building systems.
• Organize, maintain, and use supplies cost-effectively.
• Provide professional, customer-oriented service to residents.
• Support timely completion of work orders, emergency requests, and unit turns.
• Respond to on-call service requests and emergency calls as needed.
• Help resolve escalated service concerns.
• Assist with managing, developing, and mentoring maintenance team members.
• Coordinate with the Maintenance Supervisor to maintain workflow, support training, and uphold team accountability.
• Perform preventive maintenance tasks.
• Complete unit inspections as needed and maintain accurate, organized documentation.
• Support quality control for work orders, unit turns, and building upkeep.
• Maintain an inventory of basic personal tools needed to complete tasks.
• Support compliance with regulatory requirements and oversee the physical upkeep of the property.
• Monitor maintenance work quality and ensure tasks follow safety rules, regulatory guidelines, and company standards.
• Uphold company appearance standards and safety protocols.
• Participate in team functions and regional or company activities.

Benefits

• On-site housing available to eligible employees.
• Opportunities for bonuses.
• Medical, dental, and vision coverage, including a company-paid individual PPO-HSA plan with a $1,200 annual employer contribution; HMO options for California residents; employee dental and vision premiums fully covered, with dependent coverage available at additional cost.
• 401(k) plan with company matching of employee contributions up to 2% of salary.
• Life insurance and AD&D up to $25,000, plus short- and long-term disability when enrolled in a medical plan.
• 11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
• $1,000 referral bonuses for eligible hires.
• Up to 16 hours of annual paid volunteer time: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
• Professional development.
• Tuition reimbursement.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED