Assistant Liquor Store Manager - Ogden

State of Utah•Ogden, UT

12d•Onsite

About The Position

The Assistant Liquor Store Manager works closely with the Store Manager to oversee operations at the Utah Department of Alcoholic Beverage Services’ Ogden State Liquor Store. The role combines retail management, staff leadership, administrative and financial duties, inventory oversight, customer service, wholesale order fulfillment, and enforcement of state laws. The position is on-site in Ogden and requires working a flexible schedule Monday through Saturday between 6:00 AM and 6:00 PM. DABS stores are closed on Sundays and state and federal holidays.

Requirements

Management experience in a fast-paced retail environment, with a record of bringing out the best in employees.
Must be at least 21 years old.
Able to lift up to 50 pounds on a continuous basis; the supplemental information also states that 50 pounds must be lifted, pulled, pushed, and carried frequently.
Able to work a flexible schedule, including various shifts Monday through Saturday from 6:00 AM to 6:00 PM.
Able to successfully pass a criminal background check.
Strong personal accountability, work ethic, and commitment to excellent customer service.
Knowledge of business and retail management principles, resource allocation, human resources modeling, leadership techniques, and coordination of people and inventory.
Understanding of instructional methods for onboarding and training staff and measuring professional growth.
Ability to monitor and assess individual and team performance and identify opportunities for improvement or corrective action.
Excellent oral expression and comprehension, active listening, and ability to communicate direction clearly and professionally.
Strong interpersonal awareness and ability to respond to stressful or fast-paced situations with tact and professionalism.
Strong command of written and spoken English for communicating store policies, emails, and performance evaluations.
Ability to use logic, reasoning, and data to evaluate solutions to operational challenges.
Knowledge of retail sales, product presentation, and customer service principles.
Proactive service orientation focused on supporting the team and improving the customer experience.
Able to meet the physical demands of the role, including extensive standing and walking, frequent lifting and carrying, and recurring bending, reaching, and other movements.

Nice To Haves

Current employee of the Department of Alcoholic Beverage Services (DABS); preference may be given to current DABS employees.

Responsibilities

Assist with staff scheduling, delegate assignments, monitor team performance, and provide hands-on training, technical assistance, and constructive feedback.
Manage store accounts receivable, process and account for payments, and verify the accuracy of daily receipts and deposits.
Maintain employee leave and payroll records.
Conduct regular and spot-check inventories of merchandise and equipment.
Order, receive, inspect, and store stock, maintaining an appropriate supply of materials and verifying cash intake against sales activity.
Help customers locate and select products and promote superior customer service.
Supervise and process wholesale liquor orders for licensees, including clubs, restaurants, and hotels.
Maintain situational awareness and proactively address potential confrontations, including incidents involving intoxicated individuals or shoplifters.
Ensure staff are trained to enforce state laws, including the prohibition on sales to minors.