Assistant in Training (Ross Park Mall)

The Buckle, Inc.•Ross Township, PA

12d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, guest service, merchandising, and store operations, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The AIT helps develop sales, recruit Teammates, and provide leadership, and shares responsibility for training and motivating the team. The AIT may act as the Store Manager in their absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, while sharing most responsibilities. This is a full-time retail store position. It requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. The role regularly involves standing, walking, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, or crawling, and the ability to lift and maneuver up to 50 pounds. The work takes place in a retail store with a usually moderate noise level.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide effective Guest service, demonstrate product knowledge, and work toward individual and store sales goals.
Ability to train, coach, motivate, and communicate effectively with Teammates and leadership.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Physical ability to stand, walk, use hands, reach, climb or balance, jump, stoop, kneel, crouch, crawl, and talk or hear; sitting is occasionally required.
Vision abilities including close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Provide friendly, engaging Guest service; answer merchandise questions; recommend and locate products; anticipate Guest needs; and build client relationships.
Meet personal sales goals and contribute to store sales, average sale, business-builder, denim, and Guest-loyalty results.
Demonstrate product knowledge and showmanship, use the Sales Presentation Guide, and share product, promotion, payment, exchange, and security knowledge with the team.
Support Guest service across the front area, sales floor, fitting rooms, and register; handle returns and exchanges, and use service interactions to create sales opportunities.
Help recruit, train, coach, motivate, and develop Teammates; assist with interviews and staffing, maintain talent contacts, and support onboarding and training standards.
Partner with the Store Manager on education priorities, sales goals, daily setup and reviews, department results, delegation, and leadership development.
Own and influence visual merchandising through zone assignments, visual standards, product presentation, freight-to-floor execution, store tours, and communication of merchandising opportunities.
Support store operations, including opening and closing checklists, point-of-sale procedures, payments, returns, exchanges, markdowns, pulls, freight, recalls, vendor returns, supplies, inventory, and store cleanliness.
Follow Loss Prevention procedures, recognize and address security risks, and communicate policy violations and Guest or Teammate concerns appropriately.
Assist the Store Manager in supervising and operating the store, including handling emergencies in the Manager’s absence and traveling to cover other district stores as needed.
Perform other duties and special projects as assigned.