Assistant in Training (Ross Park Mall)

Ross Park Mall•Pittsburgh, PA

4d•Onsite

About The Position

The Assistant in Training (AIT) supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, the AIT helps develop sales, recruit Teammates, provide leadership, and train and motivate Teammates. The AIT may act as Store Manager in the manager’s absence. Assistant Manager duties are a progression from the AIT position and include additional higher-level responsibilities, though most duties are shared. The AIT provides attentive Guest service and product guidance, works toward sales and business-builder goals, and develops Guest relationships. The role supports recruiting, training, coaching, and motivating Teammates; visual merchandising and zone ownership; and store operations, planning, inventory, and Loss Prevention. The AIT assists the Store Manager with store staffing, performance, and daily leadership while maintaining Buckle’s policies, standards, and professional team culture. This position is full-time and is performed in a retail store setting. The work schedule may be flexible and include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. The role requires regular standing, walking, reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and the ability to lift and maneuver up to 50 pounds throughout the store and backroom.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to regularly stand, walk, use hands to handle or feel objects, reach, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to provide effective Guest service, communicate professionally, work with Teammates, and give and receive feedback.
Ability to learn and execute sales, merchandising, store operations, point-of-sale, and Loss Prevention procedures.

Responsibilities

Greet Guests, provide engaging and knowledgeable service, recommend merchandise, and help fulfill Guest needs.
Demonstrate product knowledge and sales techniques, maintain awareness of promotions and store policies, and work toward personal sales and store business-builder goals.
Build Guest relationships and a client-based business; use tools such as the Sales Presentation Guide, inventory manager, product search, and iPad apps to support sales.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
Identify recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in sales, service, accountability, Loss Prevention, merchandise presentation, and other assigned areas.
Maintain a positive floor culture, demonstrate appropriate dress and showmanship, and give and receive feedback professionally.
Support department results, execute department-calendar actions, track delegated work, and help select and implement store education focuses.
Own and influence product zones; delegate, demonstrate, and review visual zones and ensure visual standards and checklists are followed.
Identify merchandising opportunities, provide recommendations to the Store Manager, conduct informative store tours, and maintain an appropriately sized and presented sales floor.
Use the planner and complete opening and closing checklists, markdowns, pulls, freight tasks, recalls, and vendor returns.
Execute and teach point-of-sale procedures and follow policies for payments, returns, exchanges, security, and Loss Prevention.
Maintain a clean, organized, and shoppable store; monitor supplies and provide feedback about merchandise handling concerns.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and travel to or cover other district stores based on business needs.
Communicate policy violations and Teammate or Guest concerns to appropriate management or Human Resources promptly and confidentially.
Ensure new-hire paperwork and tasks are completed accurately and promptly according to Human Resources guidelines and legal policies.
Assist the Store Manager in supervising and handle emergencies in the Store Manager’s absence in accordance with Company guidelines.
Perform other duties and special projects as assigned.