Assistant in Training (Bluhawk Mall)

The Buckle, Inc.•Overland Park, KS

12d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, guest service, merchandising, operations, and teammate development. The AIT helps develop sales, recruit and train Teammates, maintain store standards, and provide leadership. AITs share many duties with Assistant Managers; the Assistant Manager role is a progression from AIT and includes additional higher-level duties specific to that position. The AIT assists the Store Manager in supervising and may act as Store Manager in the manager’s absence. The position requires a flexible schedule based on store and business needs, including mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas. The role is based in a retail store environment and may require travel to cover other stores within the district. Applicants need a high school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination. The role involves frequent standing, walking, reaching, handling items, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and talking or hearing; sitting is occasional. Teammates must be able to lift and maneuver 50 pounds throughout the store and backroom. The retail work environment typically has moderate noise.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide strong customer service and meet personal and store sales goals.
Ability to communicate, coach, train, motivate, and work effectively with Teammates and management.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the district based on business needs.
Physical ability to stand, walk, handle and reach for items, climb or balance, jump, stoop, kneel, crouch, crawl, and talk or hear; sitting is occasional.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Responsibilities

Provide friendly, attentive guest service; answer questions, recommend merchandise, support purchases, and build guest relationships.
Meet personal sales, average sale, total net sales, guest loyalty, and business-builder goals; plan sales goals with the Store Manager and contribute to store performance.
Demonstrate product knowledge and showmanship, use the Sales Presentation Guide, and support sales presentations and denim fit experiences.
Recruit, train, coach, motivate, and develop Teammates; assist the Store Manager with staffing and interviews and help implement the store’s education focus.
Support daily setup, training, performance review, department actions, segment execution, and task delegation; maintain team communication and a positive floor culture.
Own and influence merchandise zones; delegate and review zone work, maintain visual standards, and ensure freight and merchandise are appropriately displayed.
Identify merchandising opportunities and communicate recommendations to the Store Manager; use store tools and the Performance Tracker to improve visual and business results.
Perform and teach operational procedures, including opening and closing checklists, POS procedures, markdowns, pulls, freight processing, recalls, and vendor returns.
Maintain a clean, organized, and shoppable store; monitor supplies and inventory, follow loss-prevention procedures, and respond to security concerns.
Complete scheduled shifts and cover shifts when needed; handle calls, schedule changes, emergencies, and other store needs in accordance with company guidelines.
Communicate policy violations and Teammate or Guest concerns to appropriate management or Human Resources in a timely and confidential manner.
Complete new-hire paperwork and tasks according to Human Resources guidelines and legal policies.
Assist the Store Manager in supervising and act as Store Manager in their absence; travel to cover other district stores based on business needs.
Perform other duties and special projects as assigned.